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Posted on Jan 02, 2017
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Feb 03, 2015 | Acer Computers & Internet
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts
is the mouse a usb or ps2 mouse
if its a usb mouse and not working you might have to use a ps2 mouse
or try it in safe mode
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse
allowing you to attempt to repair your computer
hope it helps
Apr 22, 2012 | HP Compaq Presario SR2027X (RK554AA#ABA)...
Key board or mouse not work mean one of four reasons
1- kb or mose is damaged (replce it )
2- ps2 socket is damaged (can be replaced )
3- Resistance No 472 on motherboard is damaged (can be replaced )
4- I/O IC is damaged (i think no repair )
easy solution you can buy a (usb-ps2) converter
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