Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Canon MP390 Multi

Will not print. Will scan. Attempting to print gets "printer offline screen". Restarting printer has not helped.

Wm
treymanda@yahoo.com

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  • 51 Answers

I've had several of the MP390 printers die on me, usually just out of warranty. This is not a print head issue. Sounds like its time for a new printer.

Posted on Nov 10, 2007

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Printer says offline. how do i get it back online so i can print


if its wirelsess ??? through a print server make sure its connectd all the way throughif that fails reboot print server and reboot printer....hope this helps kev

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Error "Waste Ink Near Full"
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Error ##343 and it didn't print anything Orange light below screen has been flashing, screen message "Waste Ink Nearly Full". No idea where waste ink container is kept? Have changed cartridges. Now saying...


Manual Reset procedure Waste Ink Tank for Canon MP390:
  1. Start with printer on, press additional functions, Scan, Copy, Scan. Now you should be in service mode.
  2. Select Test mode (must be the last available selection).
  3. Select #8 Printer Test, it will start cleaning then it will come up with some other option: push the + or - button until it says 8-3 then hit the select button
  4. The menu will now say EEPROM Clear
  5. Select Ink count which is option (0) and press set
  6. Press Stop/Reset Followed by the power button and then wait for it to restart.
hope it helps
cheers

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Mp390 waste ink tank...how do I get to the ink tank pads to clean them


to fix this problem you must completelt take the machine apart becuse the resevoir is on the bottom plate. There a 2 sponges that must be cleaned and dried. Also the head cleaning station below the print head assembly must be thoroughly rinsed out. Manually rotating the gear ssembly on the left side of the machine will operate th diastolic pump that drain into the bottom--it must run free and clear. This will take about 2 hours labor total. 1 hour to take it apart--rest over night to dry then 1 - 1 1/2 hours to dry. Print tech87

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Cannon MP390


In the end, folks, I decided to pitch the machine altogether. And Canon gave me a great price break (free shipping, discount, etc.) because they had my original serial number on their records ... I have a new MX310 (multi-function - faxes, scans, prints, copies color and black and white) and I'm very happy with it. Easy to use and does the trick.

I did decide, though, to stop printing photos from this machine. It uses up too much ink. Better to just go to CVS or a photo store and have them do the deed on better paper and use their ink. Occasionally I print cards with pix on them, or a 4x6, but not a slew. And it's so nice having this machine in the house, when I don't work anymore in an office where you could do all that stuff if need be.

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