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Creative Zen Touch 20GB MP3 player - Touchpad stopped working

Hi there. I have a Creative Zen Touch 20GB MP3 player. Few years old, but still pretty good. Last week the screen stopped working, giving garbled messages and I couldn't see what was playing, although the player itself worked fine. I had an old Zen which had stopped working ages ago, so I decided to replace the screen with the screen from the old one. I opened it up, carefully unhooked the battery and hard drive, then unscrewed the motherboard (for want of a better word), which I found the screen was attached to. Instead of taking the screen off the old motherboard I simply replaced the entire thing, then put it back together again.

However, once I'd done that the screen was fine again, the player was playing music, all the buttons worked except for the touchpad, which didn't work at all. I opened it up again, thinking that the connectors or something weren't right, and as far as I could tell they were attached ok. I found, strangely, that when the harddrive and battery were not lying on top of the motherboard the touchpad worked! However when I put them back on top it stopped working again, as if added pressure on the motherboard seemed to stopped the touchpad working.

Can anyone suggest how this could be fixed?

I did notice that the smaller circuit board in front of the motherboard that controls the front buttons and the touchpad seemed to be stuck to the front of the inside of the player with some sticky stuff. Is this some sort of conductive gel? Maybe when pulling it off (gently, don't worry!) there wasn't enough connection left to make the touchpad work? If I put more on would it restore the connection?

Any suggestions/help greatly welcomed!

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ctf1800
  • 4402 Answers

SOURCE: Argh! Problem with my Creative Labs ZEN TOUCH 20GB MP3 Player

this is a common problem try this:
smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I

Posted on Dec 12, 2007

  • 1 Answer

SOURCE: Creative Zen Vision M: Placing Old hard Drive in New Player??

I Dropped My Zen Vision M And Cracked The Screen And Bought A New One But Replaced The New ZVM's Hard Drive With My Old One And All I Had to Do Was Restart It For It To Recognize The New Hard Drive And If It Doesnt Recognize It All You Gotta Do Is Put A New One In And Download More Songs xD And If You Need A Disassembly Tutorial Heres A Good Site

http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

Posted on Mar 07, 2008

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