Won't work

We had our air conditioner for one year now and it is a Arctic King Air Conditioner, a small window air conditioner for a small room. It shut off on its own but the power button on the outlet plug is lit but it won't seem to work. We have reset the buttons and also the breakers downstairs, is there anything we can do. It is also run with a remote but even the remote will not turn it on, help please, very hot and disgusted.