Question about Pantech Duo Smartphone

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Pantech Freezes Up

I turn my phone on and it doesn't boot up. I have a Pantech Duo C810 Windows Mobile 6.1. I will not continue booting it just stays on the welcome AT&T logo screen.

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I had this problem, and ended up having to do a Master Reset. If possible, back up any data on the phone prior to doing this because you will lose all contacts, etc.

You can perform the master reset by removing and and the Sim Card then re-installing the battery. Open up the slider and hold the S and L keys on the QWERTY keyboard. While holding these keys, turn the phone on. Continue to hold the S & L keys until you receive an 'error missing sim card' screen. (It still took a while to progress beyond the AT&T screen...don't give up...it gets through it eventually.) After you get the missing sim card error message, turn the phone off, remove the battery, re-insert the sim card, re-install the battery, and then turn the phone on normally.

It will now behave like a brand new phone, without any of the data saved.

Posted on Jul 10, 2009

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Posted on Jan 02, 2017

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