The printer is not feeding the paper correctly while printing.
The paper starts to be fed into the printer, when it either stops, shifts slightly in one way before getting stuck, or will get stuck on the rest of the way, and isnt printing, the printer still acts like it is, and i can hear the cartriges moving back and forth. But the paper never makes it through
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This is essentially a paper size mismatch which causes a paper jam. Technically you submitted a print job for a paper size that did not match the paper which was fed into the printer. Example, your document is legal size but the printer pulled a letter-size paper. As it passes through internal sensors along the paper feed path, the paper size doesn't match the document size (created on the PC) and so the printer stops with the paper in its path posting the error and causing you to have to remove the paper from the jam area. The resolution is either provide the correct size paper based on the document settings in the PC application (may need to be fed in the printer's manual paper tray) or change the document size within the PC application to match the size of the paper being fed into the printer. (Paper size can also be modified in the printer settings on the PC.)
Print media position warning The paper over the platen lies too near or too far from the carriage home position when fed into the printer.
Cause> The paper on the platen was too close to or too far from the carriage home position side when paper was fed. <Probable faulty component> The way in which paper is set, print paper, cassette/cut-sheet feed unit, carriage unit, encoder sensor unit, linear scale, carriage controller, head controller, system controller. <Action> 1. Paper setting check: Reset the paper if the setting is not correct. 2. Paper check: Replace the paper when any stains or pre-prints are found. Straighten or replace the roll media when the roll of paper is ruffled. 3. Cassette unit/cut-sheet feed unit: Replace the faulty paper feed component when the paper feeding is performed correctly in all parts except where the error occurred. 4. Check the linear scale: Visually check the linear scale for abnormal conditions, such as stains or damage. 5. Replace the carriage unit. 6. Replace the head controller. 7. Replace the system controller.
Is the message general error? The problem is tchip. When turn on chip is recognized by printer, but when start to print, printer "read" some information from the chip. Here is the error. Some pin at the chip for redaing the existence of chip, other pin for reading the information. Check connector between chip and carriage.
This may not help everyone that I send it to, but it is
worth a try.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
Check the feeder roller inside the printer for any foreign substance stuck to the roller, this may cause it not to grip properly.
You can also try a few sheets at a time and make sure the paper tray is gripping the paper, but not too hard.
If this fails, the roller may be out of place somewhat, try to reposition it.
Let me know how you get on.