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Skullcandy double agents

They wont turn on.
When i plug them up to charge they wont turn red,
The SD card works perfectly for other things.
when i plug the headphones up they ask to be formatted,
when plugged up they are turn blue. need help on how to fix them.

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The best advice I can give for you is to just call up Skull Candy or even better yet, just fill out the warranty information on their website if there is a defect with the headphones. When I called they were real easy to talk to and helped with me with what I needed in order to get a new pair of Double Agents. If they are less than 90 days old you can still get a new pair if you have a receipt when you send them in. If not they will still give you a 50% coupon off any of their product. Hopefully you registered your headphones when you bought them. They basically come with lifetime warranty, and Skull Candy is willing to work with you all the way through. Hope this helps.

Posted on Aug 15, 2009

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SOURCE: skullcandy double agent not charging

Make sure you have the memory card in the unit or it will not charge. If that doesn't work call up the company and ask for a refund/replacement.

Posted on Mar 31, 2010

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I've hade my head phones for about 7 months and they have worked great until a few days ago. One ear (the ear the cord is not attached to) keeps cutting out and stuff. I try to move the cord by the plug...


SkullCandy headphones have a lifetime limited warranty (that's usually a 10 year warranty). You should be able to get it repaired by visiting this page and following the instructions: http://www.skullcandy.com/warranty-information.html
If you purchased them used or from a friend or something, or you don't have proof of purchase (if you bought them online you can usually print out a receipt from the e-tailer), then SkullCandy will probably not repair them for you [sucks, I know, but there's nothing I can do about that].

The SC-PRODJ4 is about $130. Best price I could find was on Amazon: http://www.amazon.com/o/ASIN/B001E1EV40/ebusinesslead-20

Good luck! Hopefully you can get your headphones repaired for free or cheap!

Mar 03, 2011 | Skull Candy Double Agent Stereo Headphones...

1 Answer

Skullcandy double agent not charging


Make sure you have the memory card in the unit or it will not charge. If that doesn't work call up the company and ask for a refund/replacement.

Feb 17, 2010 | Audio Players & Recorders

5 Answers

SkullCandy Double Agent Headphones won't charge or work


What I have seen is that some will just keep on charging for no reason but they wont turn on. What I did is that once I unplugged the headphones from the computer I took the SD card out and I moved the white switch-like thing towards the top of the card. Once I put my SD card in and tried to turn it on again it worked. Try this if your headphone wont turn on but will still charge, it should work.

Dec 25, 2009 | Audio Players & Recorders

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New SkullCandy Double Agent - SD card does not work


at first I also have a same problem with U, yes it might be the battery U should recharge. Try to plug the USB then wait for around 1 hour. The indicator will turn into RED when its charging.

After the charging complete please remove the USB cable then press the play button for 3 sec and wait until the indicator turn blue. The music will play.

Aug 20, 2009 | Audio Players & Recorders

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They can only be in Mp3 format or WAV I think. I know Mp3 for sure. If the music is in any other format you will have to reformat the music in order to get it to play. It's something really obnoxious about the headphones which could've been easily avoided. Just look up a program like Switch or an online converter for free. It's pretty simple.

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I read somewhere else that your file system of the SD-card has to be FAT16 and NOT FAT32 or NTFS. So maybe you should check that out...

Aug 01, 2009 | Audio Players & Recorders

2 Answers

Skullcandy double agent headphones won't play music


Try to check the SD card, switch the protector, then try to play it again by pressing play button 3sec (the indicator will turn into blue), then the music will play.

Apr 19, 2009 | Audio Players & Recorders

2 Answers

Skull candy double agent headphones wont turn on after charging


I had the same problem and realized that it was because the SD card must be formatted as FAT16 not FAT32 or NTFS.

Apr 18, 2009 | Audio Players & Recorders

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