Question about Canon imageRUNNER 2270 Copier

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Problem ir 5570

I have ir 5570 re-condition,i use folio paper with adf ir 5570 and i get a result is cut,can help me???can give me a setting machine or adf ???

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We have ir 5570,the problem is that it is not detecting papers in
cassette. i have paper filled in the cassette but nothing is show that paper is present

Posted on Jul 08, 2011

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First check the settings in the paper cassette of the machine and make sure it is correct paper setting set for the tipe of paper.Check the paper detection sensors on top of the dadf and test -if you push them down they must return instandly.If the sensors take a while to return to home possition,the copier calculate a diffrend papersize.
It also help if you blow the dadf with compressed air.
Good luck

Posted on Jul 03, 2009

  • Ian  Auret
    Ian Auret Jul 03, 2009

    First check the settings in the paper cassette of the machine and make sure it is correct paper setting set for the tipe of paper.Check the paper detection sensors on top of the dadf and test -if you push them down they must return instandly.If the sensors take a while to return to home possition,the copier calculate a diffrend papersize.

    It also help if you blow the dadf with compressed air.

    Good luck

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Posted on Jan 02, 2017

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Hello, Brittany.

Give this a try (from HP Support):

Complete the following steps to check the condition of the paper, reload the original, and then open and close the Automatic Document Feeder cover.

The main reason for this issue is that the ADF rollers that pick up the papers might not grip the paper because dirt sticks to the rollers.

Step One: Check the paper and reload the original
The condition of the paper, or the amount of paper, might prevent the ADF from picking it up and feeding it through the product.

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Step Two: Open and close the ADF cover
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1. Open the ADF cover, and then close it again.
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* If still a problem, go to the next step.

Follow these steps to turn the product off and then on again.

1. Press the Power button to turn off the product.
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Hope this helps.

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