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Christoph Roth Posted on Sep 11, 2014
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Revert firmware update?

Is it possible to revert a firmware update? My printer is C544n and thru the latest firmware update i got the failure 31.21 (toner cyan defekt). Version that i installed is P532. Where can i get older versions?

1 Answer

Harrie

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  • Lexmark Master 6,746 Answers
  • Posted on Sep 18, 2014
 Harrie
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Most of the time a user can't downgrade. The software (called firmware) in a device, always checks the "update" is a newer version. To avoid someone is putting firmware back in the system that already was replaced.
Only a technician, with special tools can put in almost any firmware he / she wants to insert.
Perhaps a tech guy, can deliver the software you need to put on a computer, so you can put in the downgrade, but I'm afraid that will not be done from the help desk.

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