Is it possible to revert a firmware update? My printer is C544n and thru the latest firmware update i got the failure 31.21 (toner cyan defekt). Version that i installed is P532. Where can i get older versions?
Most of the time a user can't downgrade. The software (called firmware) in a device, always checks the "update" is a newer version. To avoid someone is putting firmware back in the system that already was replaced.
Only a technician, with special tools can put in almost any firmware he / she wants to insert.
Perhaps a tech guy, can deliver the software you need to put on a computer, so you can put in the downgrade, but I'm afraid that will not be done from the help desk.
453 views
Usually answered in minutes!
×