Question about Maxtor OneTouch II 300 GB Hard Drive

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Hello, I was accessing data on my Maxtor One Touch II when it froze suddenly. Couldn't access data anymore and not even close programme. I shut down the computer and when I now plugg it in, the computer and Maxtore are both doing something but can't access it and the explorer freezes. What can I do to get my data back?

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I had this same thing happen to mine. I took the drive out and hooked it up directly to my computer. It was gone and there was no hope for it.If you can do this, it is what I would suggest. They have generic drives in them that will fit most any computer cables. When I did it, my computer would not find it. Those drives, I found out, were notorious for this. Hope this helps.

Posted on Jul 03, 2009

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Posted on Jan 02, 2017

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I've seen a lot of flack about these puppies lately. It's usually due to the external enclosure, the harddrive is in, and not the harddrive itself.

It is for this reason, that I suggest that you take the harddrive out of this enclosure, and install it into a decent, affordable, new external enclosure.
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These are examples of external enclosures for a Sata 3.5 inch harddrive,
http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=2780&name=3.5-eSATA-enclosure&Nav=|c:2778|&Sort=0&Recs=10
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This external enclosure has instructions, is easy to install the harddrive, and uses a USB cable just like your old one.

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I have a disk that worked for me and I am running windows xp. I also have the website address that is supposed to have the 98 drivers which could work perhaps. http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Maxtor_OneTouch_Drive_USB/Win98SE_Driver&vgnextoid=b07d8b9c4a8ff010VgnVCM100000dd04090aRCRD

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If files you are trying to restore are encrypted you will have to use same software to retrieve them.. If not, any file in the external hard drive should be viewable with your windows explorer.

And U do not need drivers for external hard drives. They just plug into your usb port and work with modern OS after the unit is recognized.

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The harddrive itself has gone bad, only solution would be to replace the HDD inside the enclosure :-( sorry.

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