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I have a Compaq HP NX5000 laptop serial no. CNU 43862 CS. It is 4 years old and there is a problem with power due to motherboard chip malfunctioning. I want to know if I can get a replacement for the motherboard or where I could get the laptop repaired in Mumbai

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you can do two things.
1) go to nearest hp service Center. a quick serach on google brings this (
and make a replacement. If laptop is out of warrenty then they will replace the motherboard but it will cost around 20,000.

2) If your laptop is working . get a care pack from HP around Rs.7000 for 1 year. then go to hp service center . they will do it for free(since you bought Care pack).

To Check for warrenty.Try Below link;jsessionid=nFPZKNgBP7S59H1Gh3LKTwTxp66SZhvKr3Nd7Tr2KXg5C7KYt0T6!31817288?prodSeriesId=96266&prodTypeId=12454


Posted on Jul 03, 2009


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Posted on Jan 02, 2017


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Dear Sanjaykpaul.

This has to be checked with existing ram in your note book, The same type may be added to make it 512 MB or can be replaced with a new with Higher capacity. The speed should match with existing Ram Chip Module.

Best Regards

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