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I have a Compaq HP NX5000 laptop serial no. CNU 43862 CS. It is 4 years old and there is a problem with power due to motherboard chip malfunctioning. I want to know if I can get a replacement for the motherboard or where I could get the laptop repaired in Mumbai

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Hi,

you can do two things.
1) go to nearest hp service Center. a quick serach on google brings this (http://www.goforads.com/ads/-1/posts/31_Services/119_Repairs_Maintenance/2140_HP_Authorized_Service_Centers_And_Service_Partners_in_Mumbai.html)
and make a replacement. If laptop is out of warrenty then they will replace the motherboard but it will cost around 20,000.

2) If your laptop is working . get a care pack from HP around Rs.7000 for 1 year. then go to hp service center . they will do it for free(since you bought Care pack).

To Check for warrenty.Try Below link
http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyLookup.jsp;jsessionid=nFPZKNgBP7S59H1Gh3LKTwTxp66SZhvKr3Nd7Tr2KXg5C7KYt0T6!31817288?prodSeriesId=96266&prodTypeId=12454

thanks,
mac

Posted on Jul 03, 2009

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