Rank: Master
Rating: 76%, 44 votes
PUK is a lock code. When the PUK pops up it
usually means that you attempted to enter a password too many times
when it was incorrect, therefore the PUK code is supposed to provide
extra protection for your security, but...in reality...no one has the
PUK code, not the wireless carrier, not the phone manufacturer. The PUK
code means that your phone is locked and you have to take it to your
wireless carriers store. Also, you will have to repurchase a SIM card.
They are usually $30-40.00
Source(s):
I
work for Verizon Wireless--Even though I use a SIM Card free network, I
have owned Cingular phones before and I have taken Cingular mobile
phone training.

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Tired of memorizing new PIN codes? We show you how to change your SIM card's various PIN and PUK codes in less than 5 seconds.
Although most people remember their primary SIM PIN code, those other
codes - used for various verification purposes - are never to be found
when needed. Below we've included a set of short codes which, when
entered on a handset's standby screen, will let you easily change PIN
and PUK (short for Pin Unlock Code) codes - but keep in mind, they may
not work with all handsets and mobile operators.
More importantly, when changing ones PUK codes
there'll be no help to get from the mobile operator if the new codes
are forgotten, so make sure to write any changes down alongside the old
PUK codes. Also, please note that the codes should be entered without
the spaces shown below.
Change SIM Card PIN
** 04 * old PIN * new PIN * new PIN #
Change SIM Card PIN 2 (Write down the new code)
** 042 * old PIN * new PIN * new PIN #
Change SIM Card PUK (Write down the new code)
** 05 * old PUK * new PUK * new PUK #
Change SIM Card PUK 2 (Write down the new code)
** 052 * old PUK * new PUK * new PUK #
Display Handset IMEI
*# 06 #
Few people use PIN locking system to lock their phone to avoid
un-authorised access. Though this is a good option, it pisses you off
sometime. Three wrong entry of PIN code will result in SIM blocking.
Once SIM gets blocked, phone starts asking PUK code to enter. If you
again enter wrong code for three times, SIM gets completely blocked.
You have to walk into your service provider outlet to get a replacement
SIM card.
PUK code is a SIM specific code assigned by your service provider.
No way you can guess & enter it. So, when it asks for the PUK code,
don’t do anything, get the PUK code from your service provider. Airtel
has a easier way of getting PUK code. For getting PUK code of a Airtel
number, send
PUK<space>PhoneNumber to toll free number
121. You can make use of any other Airtel number to send this message since your SIM might have been blocked already.
If the above method doesn’t works or your service provider is not
Airtel, call to customer care using any other mobile phone which uses
the same service provider. They will ask some details about you to make
sure you are the owner of the SIM card. Questions might include your
billing address, email ID, numbers you recently called or messaged etc.
They might even ask you number printed on the SIM card, so be prepared
with all details before calling them. Once you get the PUK code, enter
it into the phone & your phone will return to normal.