Question about HP Pavilion dv9000z Notebook

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Both of my DV9000s are down

One of them is still under extended warranty, and it will be replaced however the other one is not under warranty and the web page doesn't list its serial as defective but when I called they said it was affected by the motherboard problem.

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It sounds like HP records of you pc is not accurate. sometimes It could be a glitch on their computer system. So your best bet is to keep calling them and talk to a manger or supervisor until something is done. If note you might as well buy a new laptop because fixing the motherboard might cost you as much as a new laptop.

Posted on Jul 03, 2009

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