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As per my understanding you have set your ring style profile to loud and highest volume 7 but still ur phone phone rings on silent when someone calls..
Please change the Profile setting once again as mentioned below:
How to change call alerts and styles?
1.From the general menu, select "Settings" > "Ring Styles" >
"Style Detail" 2.If you select one of the styles, ie. "Loud" you can then highlight by
scrolling down on the wheel & select "loud detail" & press on the
"change" button (top right corner key). 3.Here you will be prompted to change any feature available to the
"loud" style: volume, ringtone, alerts, voice mail, text messaging
sounds, reminders beeps etc etc. All you need to do is to select the
feature you need to change with the directional wheel and press the
"change" button for each.
If you think my solution helped u to resolve ur issue please do vote for me..
hi there , you have to enter settings , tone settings, then you select loud , then select loud details , you can change the message tone , the alert tones , the ring tones from there.hope this helps.. Simon