Netflix Logo
Julia Hendley Posted on Sep 09, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

How do I change my Netflix email preference even when it says I am unable to at the time? I HAVE TRIED SIX TIMES TO DO SO.

Netflix tells me that my email is invalid. I am aware of this. I got a new email a while back. So I click on "update my email" and type in my new email and it says that it isn't able to do so at the time. This is driving me insane!!! Please help

2 Answers

David Payne

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Netflix Master 14,162 Answers
  • Posted on Mar 08, 2015
David Payne
Netflix Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Dec 27, 2008
Answers
14162
Questions
0
Helped
2997763
Points
455836

Coss

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 1,056 Answers
  • Posted on Sep 12, 2014
Coss
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Jul 22, 2008
Answers
1056
Questions
1
Helped
299748
Points
3846

Rather than "updating your mail" what if you delete the existing email account and just create a new one?
When you say "Netflix tells me that my email is invalid" is that the Netflix page? Or is that contacting them? If all else fails I highly suggest either calling or writing to them and explain what you are trying to do. It could be that they impose some type of lock on an account so that an unauthorized person can go in and take over the account. It's worth the effort.

Ad

1 Related Answer

sixpack6t9

sixpack6t9

  • 435 Answers
  • Posted on Nov 28, 2013

SOURCE: changed email address now cant get on. told netflix i did it cuz i couldn't get on before so she said do this. Wrong! Please help me.

I'm sorry, and you posted this here, because? I'm a little confused.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

How do I sign in or activate my account?

Go to Netflix.com and create an account or log in.

After signing In, You should be able to see your account profile and your billing information.

If you do not know your password you should be able to change or rest reset your password.
Mar 26, 2017 • Netflix
0helpful
1answer

Iam unable to retrieve my gmail. I have forgotten my password & am unable to log in to change password as I have a land line & not able to receive a text message. Can someone call me @

Hi Jane

Have a look here
Gmail Help

If this doesn't help and you cannot use another email address that you own ( hint you could create another gmail address) Contact google email team using the new address. Tell them you are locked out of your old account. They will be able to help you from there.
0helpful
1answer

What is netflix phone number? Have tried many email addresses, but all were rejected.

The number given at the bottom of the Netflix home page is 1-866-579-7172.
Aug 15, 2014 • Netflix
0helpful
1answer

Sign in problems

Usually a code is to allow you access to change your password. it is not a solution all by itself.
Aug 03, 2014 • hotmail.com
0helpful
1answer

Unable to signup

There are 9 different Netflix contact info to contact. Below are the best contact info based on turnaround time and results posted by other users.

888-638-3549

800-585-8131

866-716-0414

888-357-1516

866-579-7172

866-579-7115

tweet @Netflixhelps; Customer service Twitter feed

Online Help
Netflix Customer Service
First go to https://help.netflix.com/help; Online customer service submission form

Live Chat
Netflix Customer Service

First go to https://contactus.netflix.com/help Click "Start Live Chat" at the bottom

Apr 22, 2014 • Netflix
4helpful
1answer

Netflix login account

Thousands of titles, super-fast shipping and an easy-to-use website are just a few of the reasons why millions are now Netflix members.

One of the most commonly asked questions about the service is how to change Netflix preferences.

Whether you want to change your address, adjust the number of DVDs shipped to you at a time or switch to HD discs, here is how to change your Netflix preferences.

Go to the Netflix homepage and log in with your username and password and then click on the Continue button.

Choose your account.
A link near the top of the page gives you the option of changing your account options.

This is where you change your Netflix preferences.
Select the item of your choice. From the account screen, you can change your shipping address, set up profiles, and change payment options, passwords and membership plans.

You can also view your billing and rental history to see what movies you've already rented.
Change your account preferences.

Toward the bottom of the screen is where you change your Netflix preferences.
First you have the option to change your format preferences.

This is where you go to change to HD discs or Blu-ray format.
You also have the option to add or remove newsletter subscriptions, or enable the extra movie information and a drag-and-drop queue.
0helpful
1answer

Password for ipad

If you want to change your password go here : Netflix.
If you have not received an email try checking your junk mail or resend the email. If nothing works contact netflix.
0helpful
1answer

Netflix is sayng my log in is wrong and i no its not

Need to call them and change the password
Not finding what you are looking for?

150 views

Ask a Question

Usually answered in minutes!

Top Netflix Computers & Internet Experts

vince

Level 3 Expert

2530 Answers

Brad Brown

Level 3 Expert

19187 Answers

NOEL
NOEL

Level 3 Expert

8606 Answers

Are you a Netflix Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...