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Nexxtech mouse pointer shakes erratically model 2619702

I went to http://www.orbyxelectronics.com/drivers.asp?choice1=4&choice2=2&choice3=6&hidPickIndex=3 to check out a driver for the model but there's no one listed for that model.. will email them and I will post back when I found an answer for what seems to be a driver problem

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  • Francisco Cortes
    Francisco Cortes May 01, 2010

    if some happens to attempt to answer this question. I did contacted nexxtech, they sent me an installation disks with drivers for the mouse, but after I attempted to install the driver the the problem remain the same, I tested unit in a different machine with the same results. my final diagnosis is that the mouse hardware is bad, it's not a driver issue. I replaced the mouse after bringing the mouse to the place I purchased it from (I bought extended warranty) they confirm the issue and replaced the mouse accordingly to my warranty. My problem is solved.

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I posted this problem myself and I had to create a new account to post my own solution. problem was with the mouse, not the driver. I had the mouse replaced. problem solved.

Posted on May 01, 2010

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Laptop pointer erratic


There is a setting in your Control Panel/Mouse, which is a check box to enable it to hide the mouse pointer when not in use. Disable that and see if it helps.

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Your mouse is an important part of your computer system, and when that mouse has problems it is important to get them resolved as quickly as possible.


There are a number of things that can cause a mouse pointer to behave erratically, and it is important to work through each of those possible causes one by one.


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The batteries in a wireless mouse will generally last a long time, especially if you use rechargeable batteries.


But once the battery power begins to decline, the batteries will lose power very rapidly.

If you are using a wireless mouse and the cursor begins to stutter and jump, chances are that changing the batteries will resolve the issue.


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Clean the mouse surface thoroughly if you are not using a mouse pad.

If you are using a mouse pad, shake any dust or dirt off of it to make sure the surface is perfectly smooth.


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If the mouse speed is set too fast, it can cause the mouse pointer to stutter or hiccup.


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POINTER FREEZES THEM MOVES THEN FREEZES DRIVING ME NUTS. THANKS


When this behavior is observed when using a Logitech product withinWindows® XP, it may be caused by a feature within Windows called"enhanced pointer precision". This feature may conflict with Logitech's software, causing the erratic movement. Enhanced pointerprecision became available in Service Pack 2 and therefore is notapplicable in any version of Windows® XP without Service Pack 2installed. For more information on enhanced pointer precision,please click HERE. If this link does not work, then you should go to Microsoft and search for Knowledge Base article 895550.

Please see these articles from the Logitech database for possible troubleshooting tips as well:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=970

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