Question about Whirlpool 19.6 cu. ft. Commercial Freezer EV201NXM

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Ev201nxm door doesn't seal/ices up

Our ev201nxm is 3 and a half years old. we have problems with it only in the summer when we turn our swamp cooler on.(we live in the desert) the door doesn't seem to shut and the vacuum doesn't work, so the freezer starts to ice up. this happens every summer, as fall comes and we use the swamp cooler less, and after defrosting, the freezer works fine and the vacuum seals the door. why?  i've defrosted in the summer and it ices right back up/door doesn't seal.

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  • kkmagnet Jul 07, 2009

    this is a freezer only, and the door lines up perfectly. it is only three years old, and like i said, we only have a problem in the summer when the swamp cooler runs.?? it works perfectly 3/4 of the year.

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I have a EVL201NXRQ05 upright whirlpool. It was purchased in Nov 2008 in the Summer of 2009 the gasket was leaking at the top of the door. The gasket on this door snaps into place (no hardware needed). The problem is the door was bowed in the middle pulling the gasket down and away from the metal frame of the freezer - to the point the magnets in the gasket would not touch in the middle of the opening. I requested a new door while under warrantry. The door did not appear to be repairable it is a glued/foamed-inplace assembly. The new door looked straight when I installed it last summer and now it is bowed but not yet leaking. Whirlpool has a design / manufacture problem with this door design. I have received an extended warranty option from Whirlpool this past week 4 months after the factory warranty has expired. I suspect they know they have any issue, but not much is written about it. I may end up buying the extended warranty, but first I'm going to where I bought it to complain.

Posted on Mar 18, 2010

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The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

The gasket should be tight enough to securely hold a dollar bill all the way around.

Posted on Jul 03, 2009

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The problem you describe would lead me to suspect that the coils are iced over. That is why there is some cold, but not enough. The fan is blowing over a block of ice. An overfilled freezer is another possibility.

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