Belkin N+ modem router (F5D8635) not recognizing Maxtor 1TB HD
My new router features a USB port that can mimic a NAS system: you can plug whatever USB device and it will be available to every computer in the LAN as a network drive. It works fine with a pendrive but, contrary to what's stated in the documentation (which makes no exception for this feature), my Maxtor external 1 TB USB2.0 hard disk seems not to be recognized. No matter if the drive is idle or sleeping: the blue LED indicating that the drive is available remains unlit, though sometimes it lights up for an instant after the drive is plugged. Of course, the drive works perfectly when attached to a computer. It's very annoying because that was the main reason for me to buy the router!
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Is this a new router - or should I say did you only have the one computer hooked to the modem until now? Some ISPs use the MAC address of the installed PC to assign the network IP address. Since the Router will have a different MAC address, the modem will not recognize it. ISPs use this as security, but it makes networking impossible. However, most routers have a feature called MAC spoofing, which allows the Router to fake the modem into believing it is the computer originally attached to the modem. On newer routers this is a feature that can be automatically done during the setup wizard. You need to have the original PC hooked to one of the router ports (not WAN or INTERNET) and when the router asks you if you want to use the MAC spoof, say yes.
it says the HDD is not compatible with the router....
it might be due to the file system in HDD....
At this moment, the Belkin N+ Router and Modem-Router, F5D8235 and F5D8635 work with the FAT, FAT32, and NTFS file systems only.
Versions of the F5D8235 firmware earlier than 1.01.24 may fail to detect a drive that contains a mix of supported and unsupported file systems. This was fixed in firmware 1.01.24, available from the Belkin UK Support Site
We have seen a few compatibility problems with drives not being recognised and we are investigating these to get them fixed.
We have also seen occasions where a drive was not detected by the router or modem-router due to a poor quality USB cable. If a bus-powered drive does not spin up, the first thing to do is to make sure that a good quality cable is used. Even self-powered drives may fail to be recognised when using poor quality cables. Even though the cable may work when the drive is connected direct to a PC, always try a different (good quality) cable as part of troubleshooting drive detection problems.
Tech Support: If you come across a drive that is not being recognised by the Router or Modem-Router, please check on the hidden page http://192.168.2.1/storage_disk.html if the router has detected anything at all. Make sure that the drive works when connected directly to a Windows computer and try a good quality USB cable as mentioned above.
I had this same issue. Found it to be a sequencing issue. Plug the USB into the router with the power off to the HDD. Power on the HDD and you should be able to get to it fine. Also make sure you have the latest firmware on the router.
If I understand correctly ... You have not connected the drive to a computer. If I am not mistaken the WD My Book has preinstalled backup software installed on it. It very well might also have a power down built as part of that programming. Try attaching it to a computer to verify this. Assuming the backup software needs blank drive to work correctly I would first access the drive select all and delete anything you find (if you know how to unhide hidden files do that before you select and delete all) ... As a 2nd option I would just reformat the drive. Hope that helps....
This is not as complicated as it may sound. You don't need the manager. Bring up the "run" window (XP - Start - Run / Vista Alt-R). Enter the following address [\\192.168.2.1] press enter. The drive will show up. Right click on it and select Map Network Drive. You can then uninstall the useless program from Belkin.