Question about Office Equipment & Supplies

1 Answer

My dvd player on my computer doesn't work, but it works when I put a CD in

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

The Laser lens is most likely unable to read dvd's anymore, its failing and would need to be replaced, if your on warranty contact acer to get it replaced for free.

if you are outside of warranty acer will repair it and bill you for it.

the drive would need to be replaced.

If you can't open the drive to see files, and dvd movies or dvd programs / games don't work then the drive is faulty, the laser optics are failing, the cd works but the dvd reading doesn't work anymore the laser would need to be replaced but due to low price of the drive its better to replace the whole drive than to try to repair.

Posted on Jul 03, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cd does not work. Will not show movie.Please replace


There is a difference between a CD "music usually or data" and "DVD". Some players/computers only play CD's. Some are DVD/CD players/writers. Which is yours. If you have a CD player, it will never play a movie. Put in #1.a CD and try. If it works good. Then put in #2. a DVD it might not be a DVD player. Past that it would be a defective player. Get a lense cleaner disk at y computer/variety store". Insert it in your computer and run the program.lay a movie. If it is scratched or dirty. Clean and try again. No luck, You have a bad player of software issue. The Disk player can be slid out and replaced at any computer store. $59? Good Luck. John

Feb 11, 2015 | Computers & Internet

1 Answer

Hello trying to upgrade my HCT HBR-1000BP Blu-ray Player firmware and can not figure out how. No support on HCT website. Would be thankful for any help


Where are you having a problem? I found directions on: http://hcthk.com/mall/s02.php . There were two links, one with directions and one with an arrow for downloading the needed file.

The firmware is in a zip file. First extract the files from the compressed archived. (For a Windows OS, right click on the folder and select Extract All.) If needed, open the new uncompressed folder and put a blank CD-R or CD-RW in your optical burner drive. Burn the two files from the extracted folder to the CD (drag and drop will work for any version of Windows (XP-7).) Do not include the folder, just the files. Then finalize the disc (close the session). If you are asked to format the disc, choose a mastered burn (single-session). In Windows Explorer, you can do this by right-clicking on the optical drive in Computer (My Computer) or from the menu for the drive when you double-click on it. (Alternatively, if you have your system set to finalize on eject, then choose Eject. This setting is in the drive's Properties (the Recording tab).)

Eject the disc from your computer and turn on the HBR-1000BP. Place the CD that you burned in the player. When the disc is recognized, press Play. If that doesn't work, try entering the System Menu and choosing System Update with your remote. Do not power down the unit during the update; a power failure during the update might leave you with an unusable player.

If this doesn't work, check if the Blu-ray Player reads any CDs. If it doesn't, try cleaning the laser lens with a CD/DVD lens cleaner. Then try again. The Blu-ray uses a different laser. If no disc works and the lens cleaner doesn't help, the CD/DVD laser has a tracking (alignment) issue or another problem. You'll need to get the optical drive in the HBR-1000BP replaced or fixed.

If it does read a different CD, then check if your optical disc burned and was finalized correctly. Can another optical drive read it? Try burning the files to CD on another optical drive. (If you are using an external optical drive burner, make sure that the computer is not running on battery power. Plug the external drive into two USB ports if it isn't self-powered.)

I hope this helps.

Cindy Wells

Mar 31, 2012 | Televison & Video

1 Answer

L305D-S5930 dvd wont burn documents to a dvd disc


You need a program, like nero.
if that doesn't work then put a DVD in the drive & see if the computer picks it up in the my computer.
the first thing that goes in a CD/DVD-RW drive is the DVD heads, thats if your drive is a CD/DVD-RW.
Have a look on the front of the drive tray, if it say CD-RW DVD ROM then it doesn't burn DVD's it only plays them.

Jan 30, 2012 | Toshiba Computers & Internet

1 Answer

I recently bought Sims 3 for PC. So, when I open my IBM disk tray and put the disk in, the computer doesn't recognize it and I cannot install the game. This game was a little expenisve, so I would


Hi Elizabeth,

Depending on the model of your IBM PC, it could be that it has a CD drive and not a DVD drive. The Sims 3 game is on a DVD. If this is the case you will have to upgrade your CD player to a DVD player.

To test if your drive is working insert an original music CD into the drive and see if it plays. If it does play you most likely have a CD player and not a DVD player, which means you will have to upgrade to a DVD player/writer drive anyway.
These are relatively inexpensive and retail for approximately $20 to $50.

Feel free to reply should you need any further assistance.
Best wishes,
Graemevm

Jan 08, 2012 | IBM ThinkCentre Computers & Internet

1 Answer

I have a 2003 Honda Odyssey. I have the overhead Audiovox Flip-down DVD player. It was working fin, then all of a sudden it doesn't play cd's or DVD's. it will come on but all I get is a blue...


your dvd player might been corrupted. did you accidentally loaded computer software programming disc? this may be the cause. you need qualified technician for you problem.

Jul 21, 2011 | Audiovox VOD102 Car DVD Player

1 Answer

I got an Sony HCD S 300 Home Theater set recently. As I put in dvds and cds for playing, the dvd player says NO DISK. Thinking it is because it is not a original dvd it isn't working, I put another DVD...


It could be down to the Region of the Player or the Laser is Failing. As it doesn't play CDs then I suspect the the Laser is Failing (almost failed if it plays a cleaner but not CDs).

May 05, 2011 | Sony DAV-S300 System

1 Answer

I have a sony xav-622 in a new rv camper. Everything works except the connection to the sony tv on the dvd only plays in black and white. This is connected with a yellow cable with no place to put s...


try cd/dvd cleaning lens kit of your XAV-A1. if still it doesn't work, try opening you XAV-A1 and clean it with a cotton buds with a cleaning solution from the cleaning lens kit. if still it doesn't work, have it change a new lens from a certified technician.

Apr 25, 2011 | Sony XAV-60 Car Video Player

1 Answer

My CD Player for a [Compaq] Presario V3000 hasn't been working. It worked fine less than a year ago, then it stopped working. My Computer doesn't show the CD icon any longer, not even Device Manager seems...


It will cost about $30 to buy a brand-new CD/DVD reader/writer.
Any computer-store technician can easily "manually" open your current drive, and remove the CD/DVD media.

Dec 14, 2010 | Compaq (120192-B21) CD-ROM Drive

1 Answer

Same problem


oh my frd...it happens bcoz u could hav burned u r cd in data files format...wch will not detected by the cd player...cd player detects only the mp3 formats...so nxt tym u burn a cd check whether the option wch u given s mp3 format for audio files...and main thing is that check whther u burned a CD or DVD...bcoz CD player will not detect DVD...a DVD player can detect CD whereas CD player cant detect DVD disc my frd!!!!

Jul 24, 2009 | Lite On LH-20A1H DVD RW Dual Layer Burner

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75744 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...