SOURCE: technical support
I gave an answer to a problem like this, i hope you can actually uderstand it cause the other guy seemed to not know what i meant,.
If your machine stops the starting sequence as regular but then it
shows the download message the only solution you can try is to
reinstall the operating system to the copier.
you will need the correct Copier's operating system, a laptop,
a cross-over ethernet cable and ready to proceed.
the bad news is that the
OS is only given to canon authorized service centers, so in other words
you are gonna have to call them. sorry.
if that doesnt work out then you may have to buy new pcb boards.
SOURCE: when i start canon photocopier ir-2016j , its
Your machine appears to think it's waiting for a file (like an update). Somehow it was put into download mode (only a canon tech would know how to). You need to have a canon technician to either reset the machine or if there is a legitimate problem put it into factory default.
It may be a hard drive error from my experience.
SOURCE: we have canon copier ir 2016j, it started giving
Error code E007 on an ir2016 means that the fuser film has a fault. The fuser film is the black sheet that melts the ink into the paper on the final stage of the copy process. It more than likely has ripped apart. You will need to call a service tech for this one.
SOURCE: My model Canon IR 2020J, when switch on display '
Re download the new firmware ,then it will be solve the problem .If had happen in my customer before also .
SOURCE: pliz help my copy is
This is the standard Canon error for the fixing film of the fuser assembly not rotating. The film is most likely damaged and will have to have the whole fixing film assembly replaced. It's not a job for the lay person to do. Best left to a technician. Good luck.
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