Question about SanDisk Sansa e250 MP3 Player
I pulgged my e250 in using the USB cable and it came up with a screen that says "refresh database." But it stays that way, and even when I unplug it, it stays that way and I can't turn it off.
Sounds like your music may have become corrupt.
You can follow these steps to erase and start anew.
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.
Posted on Nov 10, 2007
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