Question about Xerox WorkCentre XD100 All-In-One Laser Printer
I have a Xerox XD100 that is showing a code J2. I know that this means the drum cartridge needs to be changed, however the copier is working just fine. Why should I pay for a new drum. Is there a way to reset the copier to keep using the existing drum?
If this code just came on, you have about 2,000 copies to run before the machine completly will not run.
This machine will run so many copies before it end of lifes the drum unit.
In the old days, these drum units were serviced by the service representative.
Nowdays, the cartridge just runs to the end of life on the cartridge. Most cartridges will run for about 15k with 2k to use to allow the user to order a cartridge.
Even if the cartridge is still good, the cartridge is end of life at the maximum allowed copies on the crum.
If the problem still exists with a new cartridge, the service repair for this is more involved and needs a service manual and someone who knows what they are doing to do the service in diagnostics mode.
I have preformed this many times before.
The NVM settings need to be rechecked and the main board may need to be reset.
Place a Xerox service call to have this repaired.
Posted on Oct 23, 2009
I did change the Drum Cartridge with a new one still shows code J2 and it is not working, need help please.
Posted on Oct 17, 2009
No. The CRUM is integral to the Drum Cartridge. The only way would be to swap CRUM from a cartridge that failed for a reason other that it reached end of life.
Posted on Aug 02, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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