Question about Brother IntelliFAX 1840C Plain Paper Inkjet Fax

1 Answer

Can't send out fax

When I try to fax, it would suddenly hang up and say " BUSY/NO RESPONSE". Everything is fine, but it would hang up automatically. I tried many companies, it still said "BUSY/NO RESPONSE". What's going on? Please help me to solve it. Thanks!

Posted by on

  • ericsaleh13 Apr 17, 2008

    fax/busy/no response



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 22 Answers

Make sure the phone cord is connected to fax machine in the place marked LINE, then make sure the phone cord is connected to the wall jack. Pick up your handset and make sure you have a clear dial tone also. If you are dialing long distance make sure you have the long distance service.

Posted on Dec 20, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...

If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button. If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.

May 12, 2010 | Brother Office Equipment & Supplies

1 Answer

Problem: Busy/No Response on all outgoing faxes

Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.

Nov 05, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Incoming faxes are showing busy on the sender's end.

TAM is the setting for answering machine. Set it to fax. Not sure how on those ones.

Mar 31, 2009 | Panasonic Panafax UF-490 Plain Paper Laser...

1 Answer

Beeping sound when try to fax. report says busy/no response


check it out weather it is in fax mode not in phone mode

Dec 15, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Busy/No Response

Using a cell phone, call your fax machine to see if the fax answers. If it does answer, then hang up the cell phone and fax. Next, using the HOOK button on your fax, call your cell phone . The cell phone should ring and answer the phone call from the fax. If you do not get a connection between the fax and cell, try these: Check that the phone line to the fax is plugged into the LINE jack on the fax, NOT THE PHONE jack. The PHONE jack on the fax is to plug in a TELEPHONE ONLY. If the fax phone line is OK, go into your fax machines' RECEIVE and SEND settings and make sure they are set up properly (pulse or tone dialing, overseas mode, etc.) Print out the HELP LIST as follows: Press MENU button, then 5 on keyboard, then 1 on keyboard. Go through all the settings on the HELP LIST that apply to your problem. (Send and Receive modes, Ring Delay, Receive Options,etc.) Write down the original settings BEFORE YOU CHANGE ANY OF THEM.

Aug 25, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Can't send out fax

the number you called does not answer or busy-you may have reached a number not connected to fax or it is connected and not activated in receiving mode-check the number and call again.
if you have a message "out of memory"there is no enough memory available to send your stop/exit print the faxes stored in the memory to delete them then try again.

Mar 18, 2008 | Brother IntelliFAX 885MC Plain Paper...

1 Answer

We can't send or received faxes

Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.

Oct 30, 2007 | Brother IntelliFAX 2800 Laser Fax

3 Answers


go into menu
go to fax settings
find send
click auto not manual, please make sure that when you push the hook key you hear a dial tone. always reminder that every fax machine has the capablitiy of either dial or tone. now if everything is set up properly  the problem will be in the tx portion of the board. if you can link up with somebody close to you and try to transmit back and fourth that will let you know if it is their problem or your. it may not be your problem.

Oct 21, 2007 | Brother IntelliFAX 1840C Plain Paper...

1 Answer

Sending Faxes

This could be a cable fault. Get BT to do a line test for you (this is free). If that is OK, change the telephone cable. Perhaps this is on an extention cable? Remove it.

Aug 17, 2007 | Brother IntelliFAX 4100 Laser Fax

Not finding what you are looking for?
Brother IntelliFAX 1840C Plain Paper Inkjet Fax Logo

227 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides