Question about HP PSC 1610 All-In-One InkJet Printer

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Leopard and psc 1610 scanning

I installed LEOPARD OSX 10.5 and my scanning capability has stopped working. I can print and copy, just won't scan.  HP says it's working on it.  Anyone here have a solution?

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  • skimbo Nov 15, 2007

    Same exact thing -- I installed Leopard and now cannot scan.  Printing is fine.

    I tried to reinstall the HP software, but that didn't work -- getting same error message:  "No scan options.  You need to install or run device software for feature."

    Would love some help!

  • jhr1054 Nov 17, 2007

    I have the same problem. Can print fine but cannot scan. Would love to solve this. 

  • mutant01 Nov 19, 2007

    Yep, same problem here! It worked well on my old iBook, but when that died I got a iMac with Leopard. I can print, but I cant scan. Tried deleting HP software and reinstalling disc, but no luck. Not sure what to do now...

  • Anonymous Nov 20, 2007

    If I wait about 15 minutes the scanner will turn on and print to the desktop. The image is very large? I thought by reducing the image size and resolution it might speed things up. But, it doesn't work.

  • Dill Pickle Dec 23, 2007

    I have the same problem as everyone else, I can print, copy, and transfer photos to my computer thru an SD Memory card, but I cannot scan.  I called HP technical support and they told me they new nothing about Apple computers (only PC's).  I guess I'm on hold like everyone else until HP comes up with a fix.

  • JoanElinor Feb 06, 2008

    Same problem. Installed Leopard - now can't scan. Need help!! Thanks to all of you for posting same problem. At least I know I'm not a total moron.

  • kiboulo Feb 09, 2008

    Hi, I have the same problem as everyone: no scan since I have installed Leopard. Thanks. 

  • Anonymous Feb 19, 2008

    I have exactly the same problem. Any news on a fix yet?

  • mangolily Feb 28, 2008

    I am still on 10.3.9 (panther? sorry, i just don't know, but obviously not up to leopard) but nonethless, i can't scan. print and copy are fine. wireless network printing fine. hp all-in-one installer *done* however the hp set up assistant doesn't find the printer device. any ideas?

  • rayw Mar 04, 2008

    i just bought a macbook air.  same problem.  the apple store says i should buy a new printer.  i think hp & apple need to fix their sht.

  • nora505 Jun 16, 2008

    same. printing works, no scan functionality.

  • Anonymous Aug 03, 2008

    same problem. 

  • Anonymous Mar 20, 2014

    I've chekked connections



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First, Install the HP Software from here:
Then, Search for 'scan' in spotlight or quicksilver.
Open up 'HP Scan Pro'
Choose your settings, and scan away.
Do NOT use the 'scan' button on the printer, it does not work. Ignore it and use the software.

Posted on Jun 07, 2008

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I called HP and they made me buy a CD with new software. IT'S THE SAME CD I ALREADY OWNED! I specifically asked if it was a leopard update and if it would get my scanner working again. idiots.

Posted on Jan 30, 2008

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I can use the Scan To button on the 1610 control panel only if it's hooked to a computer running Tiger, won't do it that way on Leopard. I can scan fine using the HP Scan Pro app in Applications but can't do it from the printer panel. my software is up to date too.

Dave Harrison

Posted on Jun 02, 2009

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I threw mine away and bought a dedicated scanner. Enough of this "all in one" .

Posted on Jun 10, 2008

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I got the scanner feature to work with Leopard by using the HP Device Manager instead of selecting "scan to" directly from the printer. 

Posted on Feb 26, 2008

You can use the HP Device Manager (it usually appears in your dock) to scan in a pinch. That's what I'm doing for now until new drivers appear.

Posted on Jan 03, 2008

From HP's site. Updated drivers not ready until December.

HP printer drivers and software pack- ages being released after the installa- tion of Mac OS X 10.5, will be instant- ly integrated and updated on the cus- tomer’s Mac via Leopard's built-in Software Update mechanism. HP plans to release the first major update until the end of December 2007, which will be focused on All-in-One and Scanner drivers to provide scanning and faxing functionality. Until then scanning func- tionality is limited to certain HP pro- ducts, please refer to the next pages for details

Posted on Nov 26, 2007

Hello all. I have contacted HP and all they did was NOTHING. Allow me the undignified pleasure (is there pleasure in this?!?!?!?!) in restating they did N-O-T-H-I-N-G,nada,zip-A-dee-doo-dah-nebbish,zilch-zero,zip & DIDDLEE-SQUAT. They did send me a link but that led back to their original chat with a tech, some moron/cretin who is sitting in a corner office dressed like the HP people of the 60's with white shirts, black slacks that are above their shoes to show off their white socks and Pay Less special of the week shoes. This is frustrating and it doesn't sound like HP will lift more than the finger to write back to you on their live chat. So we can either besiege them with other chats until they give in, wait for the new update driver or buy the Epson ( I am not paid nor do I work for Epson, I like their product ) printer. Anything but HP. Thank you

Posted on Nov 26, 2007

Probably cause someone, either apple or hp, hasnt updated the drivers yet.

Posted on Nov 19, 2007

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