Question about Microsoft Xbox 360 Console

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Xbox 360 wont read disk

When i put a disk in my xbox, any disk it says reading then goes back to open trey...

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Here's a link to a site that gives a lot of details about how to repair the DVD drive on your xbox. Sometimes all it takes is to clean the dust off the lens and mirror. This site offers a tutorial on how to do that. However, before you take your xbox apart and void any warranty I recommend you go to This is the Microsoft support web site. You can determine if your xbox is still under warranty. If it is I recommend having Microsoft do the repair. Here's the specific link to the warranty page.

Posted on Jul 02, 2009

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If you are willing to spend a few minutes, just keep reinstering the disc try over and over. After about 20 or so tries it might work, i have heard of this before. If you XBox 360 is still under Warranty then call Micrsoft and ask them to ship you a new console.

If i was helpful please rate me positively.

Posted on Jul 02, 2009


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Posted on Jan 02, 2017

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1 Answer

I need to know what is wrong with my xbox 360?

Make sure your Xbox 360 is up to date on updates. If it is not updated it probably will not read or play the games. GO to System Updates anbd make sure you are updated.

Oct 16, 2012 |

1 Answer

Xbox trey put in disk says readin then just says open trey

Open tray is a laser fault normally starts by the console struggling to read discs.

You can have this repaired for you by places such as Xbox-Reviver or LTrepairs i wouldnt recomend changing a laser yourself as they are very delicate and it's not an easy diy repair.

Sep 09, 2011 | Microsoft Xbox 360 Console

2 Answers

Why does my xbox 360 say open tray

This is a case of the disc not reading. The solution is to call Microsoft (1-800-4MYXBOX) and have them go through the trouble shooting steps, and if that does not work you will have to send the console in.

Apr 30, 2011 | Microsoft Xbox 360 Console

1 Answer

The disc trey wont close. The power light just flashes and then it opens back up whenever you try and close the disc trey.

Looks like you might have the disc reading problem on the Xbox 360 it can cause some pretty strange behaviour.

The problem is the sensors on the back of the drive overheating, all oyu need to do is stop the heat and you will be able to get up and running again.

Either send it in or use a good repair guide to fix it.

Apr 26, 2011 | Microsoft Xbox 360 Console

1 Answer

X box 360 elite will not read any disc. It keeps saying open trey how would can that be fixed?

The Xbox Disk Drive, which you put the games and whatnot into have a tendency to wear out and in essence, refuse to spin properly meaning the game is not being read and is mistaken for a DVD disk, so when the console realises it isn't, it doesn't know what to do.

There isn't much you can do about this. The easiest thing would be to get it repaired, or you could try your own hand at it. You can find 360 HDD's on ebay for example, or you can keep trying the disk multiple times before it starts working.

Dec 21, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox wont read disks it takes the disk then says reading and goes right back to open trey none of the games work the xbox is like a year old

There is a very complicated process that you can go through taking your xbox apart and replacing the drive, but I just kept pressing open tray and it will say reading and then if it doesn't work just keep doing it. I pressed open tray about 40 times and eventually I heard the motor begin to run. Just keep doing it. If it doesn't work after maybe the 75th time (and I'm being serious), then you just need to send it to microsoft for repair. If this does work please contact me at because I would like to know that it works so I can help other people with this problem. Goodluck and thank you!!! :D

Oct 30, 2010 | Microsoft Xbox 360 Console

1 Answer

When I turn my Xbox on, the menu selection for my game says "Open Trey" and thinks there's no disc inserted

open up your xbox and unplug the disk tray and then plug it bacc up it will read ur disk

Feb 21, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 wont read game disk

Mine says unable to read. This is with all disk I put in. This is the second xbox we have had

May 29, 2008 | Microsoft Xbox 360 Console

1 Answer

New disc dive maybe


Does this do it to every game?

I would seriously try to just replace the console call 1800-4my-xbox and see what they can do.

Check out and click support check out recent topics made by Xbox as well.

Sep 26, 2007 | Microsoft Xbox 360 Console

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