Question about PC Chips M947LU Motherboard

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No video. Was working fine. Then just quit. When I attempt to boot windows XP, the is sound and the keyboard works. I am then able to shutdown via the keyboard. But there is no video. The is no video from power on. No BIOS screen info. How do I reset CMOS. I was told to try this. j1a3c5x7@netzero.com M947LU V1.3

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If you are comfortable in opening your case and touching the motherboard you could do this, but since everything else works I do not believe the CMOS is the problem. You may have been infected with Malware. Try this, boot into SAFE MODE, go to control panel, system, hardware, device manager, display adapters then delete it. Perform oderly shutdown and upon rebooting Windows should want to reload a new driver. If you are not using a ATI video set, Windows would be able to load the driver or just use your supplied disk. Good luck.

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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I was using the computer for a short time, just reading news on the internet when it beeped three times and the monitor went blank and the mouse and keyboard also stopped working. I had to do a hard...


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Sep 23, 2010 | Gateway FX7026 PC Desktop

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My computer restarts when i turn off the computer


Most Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.
Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart.”
Here are some of the things that may have produced this reboot-instead-of-shutdown symptom. Please refer below and perform the steps which are appropriate to your situation:
  • By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. As expected, at least half of the Win XP shutdown problems went away with the release of these patches.

    One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! “Roxio Easy CD Creator Platinum 5.0 can be a real hassle to get working under Win XP,” Bert wrote, “and there is the risk of your computer not booting if you blindly go ahead and install it without first consulting the Roxio Web site.” Bert also mentioned that Roxio’s “Take Two” backup program (normally part of Easy CD Creator 5 Platinum) is uninstalled when the Roxio patch is applied.

    • Direct CD. Many Easy CD users (but not all) found that installing Easy CD 5.0 does not cause the shutdown problem, provided they do not install the Direct CD component.

    • UDFRINST. Several people solved this reboot-on-shutdown problem by deleting the UDFRINST file. This file is part of the Roxio CD-RW software for systems not using Direct CD.

    • CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version 1.0.0.1048) as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)

    • Video Pack 5. Roxio’s Video Pack 5 causes the same problem because it contains includes the main parts of Easy CD 5. SOLUTION: Uninstall Video Pack 5 and also delete CDRALW2K.SYS (Tip from Christian Männchen). However, this solution may also have the side-effect of disabling access to your CD or DVD drive. SOLUTION TO THE SIDE-EFFECT: Apply one of the repair methods in MSKB Article 270008, Code 31 Messages Occur After Removing Adaptec Easy CD Creator 4.02c in Windows 2000 (Tip from Peter Kingsley).

  • Whether or not APM is enabled makes a difference — but the effect could go two ways. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to a known Windows 2000 problem. The issue seems related to the computer’s specific hardware or BIOS — so, as with all NT operating systems, stick to the Hardware Compatibility List where possible.

  • USB Connections As can be seen from remarks in the Misc. Hardware Issues section below, several different USB-related issues can impact shutdown. One of the most concrete examples was a “reboot on shutdown” problem contributed by correspondent Rick Bross. If his several USB devices (PDA cradle, flash card reader, etc) were plugged into the motherboard’s USB ports, his computer would reboot on an attempted shutdown; but when, instead, he plugged them into an external USB 2.0 hub, shutdown went just fine. (This was with Win XP Professional SP1 on a Supermicro X5DAE dual Xeon motherboard. The same devices plugged into an Asus A7M-266D dual AMD 2000MP system on the same OS worked without problem.)

  • “Wake on” power settings Power-management settings that have the computer “wake” on LAN, USB, modem, or (for that matter) probably anything else may also trigger a restart after shutdown. Correspondent Simon Wei provided this tip after a friend of his found an old old Logitech USB mouse would trigger “wake on USB” after every Windows shutdown. Their solution was to remove that particular mouse and all worked fine. The principle is much more far-reaching than this one example.

  • Hidden “wake on” power settings If you have an Ethernet card integrated into your motherboard, you may have hidden “wake on” settings that are harder to find. Site visitor Jim Porter found that his Asus P5GDC-V Deluxe motherboard had a “wake on” setting in Device Manager | Properties | Advanced rather than in the BIOS or Power Management settings. (The Asus P5AD2 and P5GD2 boards have this also.)

  • Y-SB3 Logitech Internet Keyboard can also cause this problem. If you use it as a simple generic keyboard, there’s no problem; but, if you install the Key Commander software that drives the special Internet functions, Win XP will restart instead of shut down. Unfortunately, Logitech has decided that they will not be updating this driver for this keyboard. (Tip from Jan K. Haak.)

  • Logitech MouseWare 8.6. Windows reboots when shutdown is attempted. The software caused a BSOD with KBDCLASS.SYS. Removing the software solved the BSOD the problem. (Tip from Pablo Cheng.) MouseWare 9.0 and 9.1 also have been linked to reboot-instead-of-shutdown in Win XP. Removing the software resolves the problem. (Tip from Aswin Kindts, Greg Williams, and others)

  • Webstar DPX USB cable modem. In the one case known to me, the problem was solved by switching the modem’s connector from the USB 1.1 port on the motherboard to the USB 2.0 PCI card. (The modem was provided by Telewest Broadband, manufactured by Scientific Atlanta.) (Tip from Ann L. Goonan.)

Jul 03, 2010 | Computers & Internet

1 Answer

Power failure right when it gets to one


looks like a windows-related problem.
try if your keyboard works at all by entering bios but do not change anything. just quit saving no changes.
does it work?
if yes, possibly a windows error.
to check :
- try booting from a windows-cd(XP), not from harddisk, without going through install process, execute the repair process instead.
- reboot from your harddisk in safe mode.
everything o.k.?

if still the problem, and don't have any personal data you might loose on harddisk(hdd)
reinstall windows xp anew, but this time let it format the hdd fully, then go on installing a clean, new copy of win XP.
when still facing the problem, plse come again

Aug 04, 2009 | HP Pavilion dv6000 dv6100 dv6200 dv6300...

1 Answer

Dell Dimension 3100 e10 ...usb won't work


Does the system respond to boot keys (F2, F12) when the DELL logo appears? If so the problem is with Windows drivers and probably can be resolved by reinstalling or rolling back the drivers, but how? Do you have access to another keyboard? Does the system have PS/2 ports? Do you have access to a PS/2 keyboard or adapter? If boot keys work, you could also choose F8 for Last Known Good Config (XP) or System Restore (Vista).

Have you tried different ports (front if using back or visa-versa)?
Try using just keyboard or mouse to see if one has somehow shorted. Also check the ports for any sign of damage.

Jan 10, 2009 | Dell Dimension 3100 PC Desktop

1 Answer

Computer freezes on boot up


make sure the mouse and keyboard are in right connections...if you look closely youll see icons next to ports.
try without mouse at first start up ,load windows and use key with windows logo on it to access start and scroll to shutdown tab and restart...plug in the mouse before restart.
if logo tab isnt assigned press ctrl + esc to access start menu.

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Every once in a while my keyboard doesn't work


The keyboard driver is part of the system driver pack. Ensure your drivers from Toshiba are up to date.

Jul 02, 2017 | Toshiba Satellite R15-829 Tablet PC

1 Answer

Boot Up Problem with Eclipse II Keyboard


If you have a newer system you can enable USB legacy support via bios and your new keyboard should work fine, otherwise, your keyboard will only work once the operating system is booted up.

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1 Answer

No video on boot up!!


have you tried to uninstall the vedio driver and reinstall it then let me know.go to my computer icon right click it > go to properties >hardware tab > device manager and check if there is any yellow mark showing.kindly do this in starting your computer in safe mode.

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