Question about Canon Cameras

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Software does not allow me to down load images

Cannon EOS utility Software does not allow me to select and down load images from my camera to computer

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  • Canon Master
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This question comes up several times a day here in the camera section at Fixya. But please note, it's very hard to troubleshoot individual software problems online, and it likely is a software issue. But why put up with the headaches of bad software in the first place? Please don't take this as a sales pitch as it's not, but please see the following blog article, as it describes the use of an inexpensive card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:

http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

Posted on Jul 03, 2009

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Posted on Jan 02, 2017

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1 Answer

I bought a cannon camera EOS 70D, when i use PhotoShop Elements 10, i cannot open the image if the image was taken in RAW.


Hi found a manual for PhotoShop Elements 10 here:
http://help.adobe.com/en_US/photoshopelements/using/photoshopelements_10_help.pdf
It is a pdf file which can be saved to disk for future reference and contains (page 53) a paragraph below:
"Prefer Adobe Camera Raw For Supported Raw Files Ensures that all the supported raw files are opened with Adobe
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I have an Apple imac and a Canon 50D DSLR camera. I Loaded all the Canon "MAC" software on th imac. When Camera is connected to imac EOS Utility just "hangs". It just does not respond at all. Is fine of Windows XP machine but imac, nothing.

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Cannot download pictures Canon Rebel Xsi


Create a folder on your desktop. Use the cardreader to download to it.

Aug 29, 2009 | Canon EOS Rebel XSi Digital Camera

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EOS Utility


Try not to launch the program from your computer just plug the camera to the computer and turn it on then the program will self launch and maybe all the functions will be avaliable.I hope it'll work

Jun 28, 2009 | Canon EOS Rebel XSi Digital Camera

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40D not communicating with EOS utility


open device manager, connect camera, it will be seen briefly with yellow triangle and exclamation mark. open it up and uninstall.
Disconnect camera and close windows down. Restart windows, connect camera and switch on, windows will then find it and install driver. Took me hours to figure this one out

Mar 11, 2009 | Canon EOS 40D Digital Camera

1 Answer

Switched to MAC - have EOS40D and SX100 - will not download SX100


Yes, you need to install the SX100 driver software as well. I wouldn't overwrite older versions of the Canon software, though, so do a selective install if you can.

Feb 21, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

EOS Utility does not recoganize Canon Rebel Xti


I believe there are 2 modes of usb transfer that you can pick in the camera. They are set somewhere in the menu in the options. If you go through the menus thoroughly you'll find it. One option is for connecting the camera directly to a printer and the other is for computer transfer (there might also be an Auto setting but I don't remember for sure). Make sure that setting is set for computer transfer. If that doesn't fix your problem, re-install or update EOS Utility / ZoomBrowser.

Jul 30, 2008 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

EOS Utility does not Recoganize Camera


I am not sure about this matter but it seems there is a problem with your new computer. it might not recognize the usb cable.
try to plug your camera in another USB port and try again.

Jul 30, 2008 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

I have a cannon EOS 400D and i am trying to download images on to my laptop. i have the the camera plug in to the usb socket and the camera is on play back and turned on


Hey ikpoole,
What you need to do to transfer your images to your computer is first make sure you have installed the software that came with the camera on your computer. Make sure the camera is off and connect your camera to the computer using the USB cord that came with the camera. Turn the camera on and your computer should detect the camera and ask you what program you want to use to download your images, and select the EOS Utility. Your images should now download to your computer. Another way to download your images would be to use a card reader that supports your type of memory card and plugs directly into a USB port. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

Jun 20, 2008 | Cameras

2 Answers

Canon zoombrowser Ex downloading problem


Try updating the Zoombrowser software.

If you have a connection to the camera, go into my computer and get images directly off the camera using scanner and camera wizard, microsoft's default program. This will at least allow you to transfer your images until you can resolve the software problem.

If you have no connection to the camera via your computer, you need to try some other troubleshooting steps to get a connection. I will post those below in the next post.

May 30, 2008 | Canon PowerShot G7 Digital Camera

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