Question about Toto Aquia II Dual Flush Toilet

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My whip dual flush toilet leaks around the flapper

The flapper seal seems ok. I don't really know if the system needs a seal also in the bottom, but there isn't any. There is always a little line of water leaking to the toilet.

If I press the flapper with my fingers, the leak seems to stop. I tryed to put butter on both sides of the system, and it worked partially. So, is there any paste to seal this system, or i need to find a new flapper or new seal for this dual flush and replace it. I tried to remove the seal, unsuccessfully.

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  • Joseph Weisenberger
    Joseph Weisenberger May 11, 2010

    Where is the leak orginating? Do you have the tank to bowl gasket installed?

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  • 297 Answers

The flush neck must be pitted or someting, the part that the flapper sits on that needs to be replaced.

Posted on Jul 14, 2009

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Posted on Jan 02, 2017

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1 Answer

Water leaks from tank to bowl all the time


It is most likely the flush valve gasket. This is the equivalent of a flapper on a normal toilet. You can purchase these seals at plumbingmall.com 750017 Outlet Valve Seal for M5 Flush Valve

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Despite fitting a new washer kit to an old style caroma dual flush/float system stop valve..water is still seeping into tank....even if i plug the inlet nozzle with my finger which yu would think would be...


I suppose you're talking about a toilet. One likely issue is the flapper valve ( if this has one). If no flapper then check whatever sealing mechanism is used to prevent water from entering the bowl when idle. Clean the sealing surfaces good. Make certain they are properly aligned.

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Newly installed toilet is intermittently running and tank empties if water supply is shut off.


Sound like the flapper is not sealing. Check to make sure taht the chain or whatever controls the flapper movement is not too tight, holding the flapper up and, that it is not so loose that it gets tangled and/or gets caught in between the flapper and sealing surface. You should maybe be able to hear the toilet leaking and if so, push down on flapper and, if the leak stops, you have definately found your culprit. The first thing I would do is check the adjustments and if all else fails, replace the flapper and see what happens. Unless it's leaking on the floor, it's really the only way you would lose the water out of the back tank, unless you could possibly have a cracked or a bad seal on the overflow tube assembly.

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I have a new American Standard Cadet 3 that was just installed. After flushing, the water fills into the bowl. However, after several minutes, the water in the bowl slowly drains away and is nearly gone....


Sorry for problem with new toilet.
You say water is leaking out of the bowl?

Toilets have 2 parts:
1) Tank: where water is stored for the flush and is sealed with a flapper.
2) Bowl: where water flushes down.

a) If tank is leaking water, then flapper is suspect. Replace flapper and see if that works.
Lift up flapper and run finger around rim to see if there is a rough spot that would indicate flush valve is defective, and needs replacement.
See typical flush valve

b) If bowl is leaking, that is very unusual and would indicate a crack in the porcelain.

If installer sold you the toilet, it is his responsibility to make good on product.
All products are guarantee against workmanship flaws.

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1 Answer

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The flapper valve(ball)seat is not sealing. Needs a new seat and flapperat bottom of tank. -Ned-

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I have the bellevue model and it keeps running even when the toilet has been flushed. It continuely seems to need more water and leaks a bit of water all of the time. It is a new toilet!


Your flapper is not sealing at the bottom of the tank. You can either return the toilet, replace the flapper, or try smearing a little vaseline on the underside of the flapper lip where it contacts the tank bottom. The latter may be all it needs to seal a tiny leak.

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1 Answer

My dual flush toilet fills up slowly how do i fix


Lift the tank lid off, place it somewhere safe for a moment, and look at what happens: If you're talking about jiggling the handle to get the tank to start to fill with water, then it sounds like the chain or rope is out of adjustment. It can't be TOO TIGHT or the water will leak past your flapper (will cause your dripping noise, tank water level will leak down, causing constant refills), and it cant be TOO LOOSE or the toilet won't flush correctly. Since you didn't mention trouble flushing the toilet, I think that it may be a little too TIGHT. When you jiggle the flush lever-it is supposed to pull a chain or cable to open the flapper at the bottom of the tank. Flush the tank and watch what happens-all the way through to refilling the tank with water and shutting off the water refill valve-Does the flapper get stuck on the chain or something? It is supposed to fall back down to allow the tank to refill after flushing out your toilet. Does the chain look very loose? The dripping sound you described indicates that the flapper is not sealing 100%. The flapper is very easy to replace, you just have to get the adjustment set for when you flush the toilet how sensitive you need it. You amy have to play with it a little bit before you get the adjustment correct.

Hope this helps!

Nov 08, 2009 | Home

1 Answer

Toilet makes noise as though it has been running and quickly tops up the tank. I cannot take the top off to see what is going on because of the dual flow system.


The flapper is leaking and needs to be replaced. Different toilets have different style flappers, but they all forma seal from the tank to the bowl at the flush valve. When the flapper is lifted, the water rushes into the toilet bowl.

When they develop leaks, the tank slowly drains, (often unoticable) and eventually the fill valve senses the tank is not completely full and "tops off" the tank.

Buy the best quality flapper available, as the cheap low quality ones often leak right out of the package.

Jul 03, 2009 | Home

5 Answers

American standard cadet 3 leaking around seal


get a new filler assembly. the water in the tank is heavy enough to close the seal completely. or the rubber seal is not making contact. thats' why the leak.
change the whole assemble ususally correct the problem.
adjuste the flow to about 1/4 to 1/3 under the over flow. if that still don't give you the pressure. you ca adjust the flow tube to 1/5 under the cover. that is the max.

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