Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Cartridge error refer to device documentation.

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Cartridge is not installed correctly or either incapatible, meaning an aftermarket unit. I would replace both cartridges and run an alignment procedure.

Posted on Jul 02, 2009

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Cartridge error refer to device documentation


Hi Charlie,

If you had the cartridge in the printer for sometime, try replacing it.
OR Is this recently installed Cartridge ?

Try the method for both criteria.

Remove the cartridge, Clean the electrical contacts ( golden dots ) with lint free cloth, Install the cartridge and the error should disappear.

If this does not work, Try contacting HP Tech support ( 1-800-474-6836 )

Regards,
Sean

Feb 14, 2013 | HP J3680 Officejet All In One Printer

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I got 3 months ago message on hp officejet j4580 display: Print cartridge problem: [Tri-Colour]. Refer to device documentation to troubleshoot. Today while printing a document, i noticed printing with...


You must be using HP60.
Have you refill your cartridge at all?

If you did, gentely wipe out the cartridge circuit part with Q-tip (with bit of alcohol).
And wipe out the circuit part in the printer where cartridge goes in as well.

And try back.
Sometimes by having some dust or bit of ink make cartridge unreadable.


If you used brand new, do same thing to cartridge circuit part.
Otherwise, there got to be some circuit shot happen in printer.

For your reference, HP4580 is pretty new model and has not cause major problem.
Good practical and durability is good.

If you would like to save money, try refill kit by "ROADINK".

Not only they are easy, but also the printing quality is good.
For your better understanding pls check out my youtube video.
And will see how easy ink refill can be done.


Apr 19, 2011 | Office Equipment & Supplies

1 Answer

Cartridge error refer to device documentation to


Hi

you need to replace your cartridges


If i had help you pls vote me

Nov 04, 2010 | HP Officejet 4355 All-In-One InkJet...

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CARTRIDGE ERROR.REFER TO DEVICE DOCUMENTATION TO TROUBLESHOOT


you must replace your cartridges
propably the color one with a new one or a refilled one

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1 Answer

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either they need to e replaced or put ack in slowly and varefully

Nov 10, 2009 | HP Officejet 5610 All-In-One InkJet...

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Cartridge error, refer to device documentation for troubleshoot


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Hello

I am facing the problem of cartridge error

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HP Officejet 4355 All in One Cartridge Error


your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
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