I re-install roxio creator 9, after install windows7, and don't recognize any dvd-cd unit installed, so i can't run roxio creator 9. i have a hp notebook, and roxio creator 9 came with it? what can i do?

Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7.
Roxio Creater 9 is not listed as compatible with Windows 7

The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

• Roxio Creator 2010
• Roxio Creator 2010 Plus
• Roxio Creator 2010 Special Edition
• Roxio Creator 2010 PRO
• Roxio Easy LP to MP3
• Roxio Burn
• Roxio CinePlayer BD

The following products have been UPDATED to be Windows 7 compatible (as of January 2010):

• Roxio Easy VHS to DVD
• Roxio MyDVD 10 Premier
• Roxio My DVD Video Lab 10
• Roxio RecordNow Music Lab 10 Premier
• Roxio Easy DVD Copy 4 Premier
• Roxio Easy CD & DVD Burning
• Roxio BackOnTrack 3 Suite
• Roxio CinePlayer

1. you have error in windows.
2.download and install nero 9.
3.real player also born dvd and cd bu i recommend nero 9.

Before you beginTo determine if the CD or DVD drive displays on the My Computer screen, follow the steps below.

1. Turn on the computer and remove any discs from the CD/DVD drive.
2. In Windows 98 and Me, double-click the My Computer icon on the desktop. In Windows XP, click Start and then My Computer .
3. A CD/DVD drive icon displays on the My Computer screen when Windows recognizes the drive. If Windows recognizes the drive, find and use a section below that pertains to the CD-writing software with the issue.
4. If the drive does not display on the My Computer screen, go to the Microsoft support website and search for documents on missing CD DVD drive .

RecordNow by Veritas/HP/Sonic does not recognize the CDRW or DVD+RW driveIf RecordNow does not recognize the CDRW or DVD+RW drive, follow the steps below.
NOTE: Install any updates for the RecordNow engine available on the Sonic support web site (in English). Step 1: Uninstalling RecordNowTo uninstall RecordNow to reset the software and cause it to look for the CDRW or DVD+RW drive again, follow the steps below.
NOTE: The steps below pertain to Windows XP.

1. Click Start and then Control Panel .
2. Double-click Add or Remove Programs .
3. Select Record Now and then click Add/Remove .
4. Follow the on-screen instructions until the uninstaller finishes.
5. Select DirectCD and then click Add/Remove .
6. Follow the on-screen instructions until the uninstaller finishes.
7. Remove any discs from the drives and restart the computer.

Step 2: Installing RecordNow using Application RecoveryAfter Windows restarts, install the RecordNow software to begin creating CDs.To install the RecordNow software, follow the steps below.

1. Click Start , All Programs , HP Tools or Compaq Tools , and then Application Recovery .
2. Click Application Installation and then click Next .
3. Select HP Record Now or Sonic RecordNow! and then click Install .
4. The installation automatically installs all files. Follow the on-screen instructions.
5. Restart the computer after the installation completes.

The HP Record Now or Sonic RecordNow! software should now recognize the CDRW drive. Back to topRoxio (Adaptec's) Easy CD Creator does not detect the CDRW driveEasy CD Creator produces an error message when it is unable to detect the drive, such as: There are currently no supported CD Recorders available...To prevent these errors from occurring, follow the steps below.
NOTE: Windows XP is not compatible with Easy CD Creator 4 and earlier. If the HP Pavilion computer was updated to Windows XP from Windows 98 or Me, use the native CD writing ability in Windows XP or purchase and install CD writing software that is compatible. Step 1: Installing updates for Roxio (Adaptec) Recording Software If the recording software is from Roxio (formerly Adaptec), go to the Roxio software updates page (in English) to obtain any software updates that are available for Easy CD Creator (with or without CD Copier or Direct CD). If Roxio still does not detect the CDRW drive after installing the updates, continue to the next step. Step 2: Changing the CD drive letter back, if it changedUpgrading to Windows 98 or Windows Me can change the drive letter to a different letter and make the drive undetectable to Easy CD Creator. To change the drive letter back to F or another previously designated letter, follow the steps below.

1. Right-click the My Computer icon on the desktop.
2. Click Properties . The System Properties window opens.
3. Click the Device Manager tab.
4. Click the plus sign next to CD-ROM .
5. Double-click the CD-ROM name and then click the Settings tab.
6. Under Reserved drive letters , select M (or the previously assigned letter) from the drop-down list. Be sure that both the Start drive letter and the End drive letter are the same.
7. Click OK , Close , and then Yes .
8. Restart the computer. If Easy CD Creator continues to fail to recognize the CDRW drive, continue to the next step.

Step 3: Uninstalling Easy CD CreatorIf the above steps fail to make Easy CD Creator recognize the CDRW, recover Easy CD Creator by uninstalling it. Recovering Easy CD Creator resets the software and causes it to look for the CDRW drive again. Be sure that you have the last recovery disc of your Pavilion recovery disc set before continuing.uninstall Easy CD Creator, Step 4: Installing Easy CD Creator using Application Recovery

Instead, for *FREE*, access http://www.MajorGeeks.com
and search for "AShampoo Burning 6", download it, and install it.
It is FREE software for burning CD/DVDs.

Hi there

Try to go to Roxio Support here :
https://selfserve.roxio.com/%28S%28heybe055ok2x3k45vykq4045%29%29/Login.aspx

I am sure they can help
IF NOT then return here
Hope that helps

Have a nice day

Please rate my anwer

There is a patch from Roxio to resolve this error!

http://kb.roxio.com/content//kb/Creator/000217CR


Deadog4201

What have you tried to install the software. I have found that many software CD's or DVD's need to simply be opened by right-clicking on the drive's icon and selecting the 'Explore' option. When the disc icons are shown, select the Setup.exe or Autorun.exe and the software will install. If after installing the software doesn't run, try running it in compatibillity mode for Windows XP.

this might fix your seeing your drives

about 30 bucks..actually...the first one is usually for entry level, music only work. creator has the ability to burn data cd's and soon, DVD's with a mixing overlap. Nice product actually.

got backup?

do you have a CD\DVD burner installed hardware?