Question about Microsoft Xbox 360 Console

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The red light come on - Microsoft Xbox 360 Console

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  • Master
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Hi Tanya

One red on the bottom right , is normally hardwear failure
this may or may not be covered by MS , call them and
be prepared to wait for a human /person to help you.

If they they say" its only 3 reds and the E74 error + you have
to be the original owner ".then take it to some one
who has experience in your area to do an X clamp mod.
And make shure to ask for reference before you let
them repair it .

Hope that help a little

Posted on Jul 02, 2009

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  • Master
  • 750 Answers

Hello Tanya Bond,
You said "the red light come on". If the light you are referring to is the "power on" light that normally turns green when the xbox 360 turns on, then the xbox 360 is broken. There is nearly no way to fix the console without voiding the warranty. If your warranty is still intact then you can call microsoft and have them ship you a new xbox 360.

Here is a page on microsoft.com that has some solutions to xbox 360 issues...
http://support.xbox.com/support/en/us/xbox360/default.aspx

Here is the calling information for technical support for xbox 360' from microsoft...

Phone assistance is available seven days a week.

  • 9:00 A.M. to 1:00 A.M. Eastern Time
  • 6:00 A.M. to 10:00 P.M. Pacific Time
Phone Numer(s)
  • Toll free: (800) 4MY-xbox
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
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Please leave a solved rating before you sign out

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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