Have the hardward but changed PC and do not have the driver disk - need to download software to reinstall the scanner but cannot locate - any suggestions?
By the way - have had to enter an imaginary product in your line below as kept saying that Artec Ultima 2000 scanner was not a valid product!
Click on FREE DOWNLOAD and wait for the 30 second countdown then click on the big blue Download link that will appear. The file should start downloading.
The glass on the flatbed scanner, Dexxa brand, but Artec AS6E product, dropss down, and I am unable...
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The glass on the flatbed scanner, Dexxa brand, but Artec AS6E product, dropss down, and I am unable to detect anyway in which to access the 'inside' of the scanner, so I can repair or replace whatever is necessary to restore the glass so it does not drop down anymore.
The user manual provides no relief, and I can not find any way of accessing that area, ie. separate the top from the bottom, etc.
If anybody knows how to access the inside of the scanner 'box' so I can clean the bottom of the glass, and apply double-sided fibreglass tape or ??? to re-secure the glass, please advise. Thank you! Arjay