Question about Fantom Titanium Hard Drive

1 Answer

Windows is not able to install drivers for Fanton Green Drive 1 TB External harddrive. Please help. OS is VISTA and file system is NTFS

Posted by on

  • satyasmitha Jul 02, 2009

    Fantom Drives GreenDrive eSATA/USB 2.0

  • cisco167
    cisco167 May 11, 2010

    Fantom Drives GreenDrive II eSATA/USB 2.0






    Fantom Drives GreenDrive eSATA/USB 2.0 Which do you have?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

Your drive is defective. I had the same problem with mine. It was still under warranty, contact there tech support department. They will walk you through a bunch of test over the phone. If you have to send it in , you have to get a ticket number from Fantom Tech Support before you send it back. Also, they want your power cord that goes with the unit to be able to bench test it. I had to mail mine defect unit back. . Fanton could not fix my Green Drive and I lost a ton of data, it was almost full 1000 Gig. After several contacts to their tech department, they did send me a reconditioned one.

Do not buy the External Green Drive it is a piece of ****. It has an inferior power cord. And the power is cut down to be green friendly when It is not in use. Not worth risking your data and files. All my other Fantom Drives have been very reliable.
Do not buy any WD External Hard Drives especially the Note & work books cubes. They are a complete waste of money and are guaranteed to fail and lose all your data. I have had six fail on me and their Tech Support & Customer Service is awful and non existent.

Posted on Oct 17, 2009

  • Craig Boyer Oct 17, 2009

    This is a plug & play unit. You need to contact their Tech Support and have them walk you through some test to check if your unit is fixable or defective. They have had a ton of problems with the Green Drive failing.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

If you are running your computer under ntfs should your external harddrive be formatted the same instead of fats32. If it does can I move my back up from the external hard drive and move it back after...


The external hard drive can remain formatted as FAT32. NTFS and FAT32 are the file systems used by the individual disk drives, and do not effect the data being read or written (i.e., you can transfer data between the two with no worries about compatibility). There ARE differences, however, and many would suggest using NTFS to avoid some limitations with FAT32. For example, FAT32 drives have problems with individual files over 4GB. Formatting in NTFS is definitely recommended for people storing large files like video and other media files.
Yes, you can move any data you have off of your external hard drive (to your system hard drive or another external you use temporarily), format your external hard drive with NTFS, and then transfer your backups and other data back to your newly formatted external drive.
You can also convert the drive to NTFS; but I recommend backing up the data first anyway in case of (rare) problem during conversion. Here is a link that has directions for both scenarios (scroll down for conversion info) for Windows XP. http://www.microsoft.com/windowsxp/using/setup/tips/advanced/ntfs.mspx
The process to convert is similar for Vista and 7; here are the instructions from MS: http://windows.microsoft.com/en-US/windows-vista/Convert-a-hard-disk-or-partition-to-NTFS-format

Feb 02, 2011 | Western Digital My Book Essential Edition...

2 Answers

Ntfs is missing


To resolve this problem, replace the missing or corrupted Ntfs.sys file:
  1. Use the Windows Vista startup disks or the Windows Vista CD to restart your computer.
  2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows Vista installation using Recovery Console, press R option.
  3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
  4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
  5. At the command prompt, type the following commands (press ENTER after each command): cd \windows\system32\drivers

    ren ntfs.sys ntfs.oldNote This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
  6. At the command prompt, type the following command, and then press ENTER: copy cd:\i386\ntfs.sys drive:\windows\system32\driversWhere cd is the drive letter for the CD-ROM drive that contains the Windows Vista CD, and drive is the drive where you installed Windows Vista .
  7. Remove the Windows Vista CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
  8. Restart the computer.
  9. rate me 4 thumbs up please

Jan 10, 2011 | Microsoft Windows Vista Home Premium with...

1 Answer

I just bought my LaCie 301888KUA 1TB Starck Desktop USB2.0. I was following set up directions in the manual until I realized that my Mac OS X (version 10.5.8) is not recognizing the hard drive . It's not...


the problem is that your lacie drive operates using the NTFS (New Technology File System) under USB which is the standard file system of Windows. Apple mac is not interopable with native NTFS therefore you need to install a read-write NTFS file-system driver on your mac if you wish to use it via the USB connection.

an excellent free mac NTFS driver can be found here-
http://mac.softpedia.com/get/System-Utilities/NTFS-3G.shtml

download and install the software then restart your mac.

//javaftper

Jul 31, 2010 | LaCie 301888KUA 1TB Starck Desktop 1 TB...

2 Answers

Tring to back up pc to elements 1 tb external hd


Fat32 simply means that your hard drive can only read files up to 4GB, format your external harddrive using file system NTFS then try to back up all your files again. Hope it helps you...

Jun 22, 2009 | Western Digital My Book Home Edition 500...

2 Answers

Hard drive crash, not usable at all; downloaded xp drivers and computer drivers but cannot get them installed. Hard drive not recognized.


When you install a new harddrive, it has no Operating System on it.
Windows XP and Windows Vista, are examples of an Operating System.

Each laptop manufacturer, has their own system of changing a laptop harddrive. Some allow you to press a key or two, to put the laptop in a state where it will save the basic Operating System files, and when you install the new harddrive, it will transfer them over to it.

Some laptop manufacturers do have this option.

You either have to take the harddrive out, install it into an external enclosure for a harddrive, (Uses a USB cable) Then attach the external enclosure via the USB cable, to another computer, and use a 'mirror' imaging program to save the Operating System to that computer.

Then the new harddrive is installed in that external enclosure, and the Operating System is 'mirrored' over to it.

Just information for you, as you cannot do this now with a crashed harddrive.
Your option now, is to buy a genuine copy of the Operating System you had on the laptop, and install it.
Not what you wanted to hear, huh?

You need to buy whatever version of Windows XP it had, (WinXP Home or WinXP Pro), or Windows Vista.
If it was Windows Vista, I suggest getting at least the Windows Vista Home Premium version.

I personally prefer Xp over Vista.
Tigerdirect.com, and Newegg.com, have these.
Look for Software>Operating Systems.

OR, you can simply put Ubuntu Linux on it for free.

Apr 16, 2009 | Toshiba Satellite P25-S5263 Notebook

1 Answer

Formatting my Freeagent 1tb external hard drive for my Mac?


the problem is that your western digital operates using the NTFS (New Technology File System) which is the standard file system of Windows. Apple macs is not interopable with native NTFS therefore you need to install a read-write NTFS file-system driver on your mac.

an excellent free mac NTFS driver can be found here-
http://mac.softpedia.com/get/System-Utilities/NTFS-3G.shtml

download and install the software then restart your mac.

//javaftper

Mar 30, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

My Book 1Tb will not let me copy movies on to it.


To transfer files larger than 4GB to the drive, the harddrive must have an NTFS File system. Unfortunately, the FAT32 File system is not capable of handling a single file larger than 4GB (to be exact, one byte less than 4GB). Follow the steps below to format the harddrive with an NTFS File system:
Warning, all data on the harddrive will be lost! Please backup the data on the harddrive before proceeding.
  1. Locate My Computer (Computer in Vista). Right-click on the harddrive and select Format.
  2. Select NTFS from the File system drop-down list.
  3. Select Quick Format as the Format option and click Start.
  4. Note: If NTFS is not an available option, close the Format window and follow steps 4-9.
  5. Right-click My Computer (Computer in Vista) and select Properties.
  6. Select the Hardware tab and click Device Manager.
  7. Expand Disk drives and right-click on the harddrive. Select Properties.
  8. Click on the Policies tab and select "Optimize for performance.”
  9. Click OK.
  10. Repeat steps 1-3.

Nov 28, 2008 | Western Digital My Book Essential Edition...

1 Answer

Acomdata external harddrive is not recognize on vista


I had a similar issue with windows 2008 and windows 7. the drive lost all its info and had to be reinitialized under both of those O.S.'s..
You can try that as long as it doesn't have any data you need.. Once you do that the drive will work and you can start using it. The file system under vista and above is slightly different than xp.

Sep 12, 2008 | Acomdata 500GB External Firewire HD 500 GB...

Not finding what you are looking for?
Fantom Titanium Hard Drive Logo

Related Topics:

539 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fantom Computers & Internet Experts

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

633 Answers

Cindy Wells

Level 3 Expert

5103 Answers

Lyle Siemens
Lyle Siemens

Level 2 Expert

328 Answers

Are you a Fantom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...