Question about HP Officejet J5780 All-In-One InkJet Printer

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It is printing fine but when i try to copy, the page comes out blank

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You have a bad SCANNER UNIT. To replace it would cost as much as a new printer. Sorry!

Posted on Jul 02, 2009

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Nothing at all printing or copying, just blank pages


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From Kodak's website: Question : Why are prints from my all-in-one printer blank? Answer : There may be multiple reasons why your prints are blank. To resolve this problem, we have an easy Step-by-Step Solutions and Repair tool.

Within the tool, select Print quality, then Blank prints.
Start @ this link:
http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=10355

Click on this link or copy and paste the complete link into your browser.
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Copier is not copying


possible broken charging wires (corona wires) (chargeing wire) no charge on the drum will not pull developer or broken (transfer wire) will not pull image off drum resulting in blank copy

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check the drum is seated well or not,check the drum drive lock, check the drum is rotating freely or not.check the chargin g rollor are seated well or not
finally replace the drum and see the result.
best of luck.

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