Question about Xerox Phaser 8500/DN Printer
Getting error service 37,003.48. What does it mean?
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Posted on Jan 02, 2017
The technical error message means:
The Printhead Left jetstack heater is not drawing the expected power from the power supply.
1) Make sure the AC plug is plugged into the wall and not a UPS or surge protector. Other things such as another printer, coffee maker or other electrical devices on the same circuit could cause a sag in AC demand from the Phaser, causing it to fail it's PEST (Print Engine Self Test).
2) Verify that the wall outlet's circuit is capable of delivering the correct amount of current to the Phaser, if it does, check how many other electrical devices (aka a desklamp, radio, etc.) are on the circuit.
3) If it's out of warranty, reseat the cables from the Printhead to the Electronics Module. If it's in warranty, place a service call on the unit.
Posted on Jun 09, 2008
First, make sure the printer power is off and remove the RIP board.
When you turn the printer back on, the only option on the display will
be to perform the test. Pressing the button next to that begins the
test. The page that comes out should have just a lot of lines printed
on it. If this does not print or is somehow messed up, then the problem
must be with the engine board. If this page prints and looks OK, then
it is probably the RIP board that should be replaced. Please keep in
mind that this test cannot be considered to be conclusive but it can be
used to make an educated guess about which component is failing.
When the printer beeps five times and the operator panel is blank, there are several things that might cause this. It could be the op panel, the op panel cable, the Low Voltage Power Supply (LVPS), or the engine board. To find out which component is failing, the printer would need to be checked out by a service technician and the failing component replaced by him/her.
Posted on Jul 13, 2009
It will be best to run diagnostic tests on the printer and especially the electronics before coming to any conclusions. My first guess would be that some part of the memory went south. The test procedures are in the service manual which can be downloaded at: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf
Posted on Apr 26, 2010
Have you replaced the inks friend had same problem ink was'nt seated right took them out and refitted them error vanished.
Posted on May 24, 2010
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