Question about HP Photosmart C6180 All-In-One InkJet Printer

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Scanner Failure HP Photosmart C7200 Series - pop up window: Scanner Failure, Cycle power and try scanning again. First of all whats cycle power? What do I do to fix this? =] weird scanner.

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  • nadia_milita Jul 03, 2009

    I cycled power, and even reset it. That didn't work; however, you may be right about the scanner lamp. What would I need to do to fix the lamp?

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Scanner failure means the scanner is not making enough light to see the home position. It happens when the scanner lamp ages or is covered with dust. Cycle power is just power off and on again, and see if it goes away.

Posted on Jul 02, 2009

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1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
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You may want to try following these steps:
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2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

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I have an HP Photosmart C7200 All In One Series. On my previous HP printer, I was able to copy documents and shrink the images. Is this possible on my new Photosmart C7200?


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My HP 2350x all-in-one printer won't scan. I get ''scanner failure'' when I try to scan. Scanner clicks and shuts off at end of scan. What's the fix?


Hai

I request you to remove the power cord of the printer and remove the ink cartridges from the printer and clean the contacts of the ink cartridges.
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-32845-1&cc=us&lc=en&dlc=en&product=422002

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Cycle power and scan again


power cycle means to  disconnect the power cable from the back of the printer whlie the printer is turned on,and than wait till 10 secs before repluging in the cable again.. do this step and it will resolve the probelm! 

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Scanner FailureTurn power off then on again Message Window pops up continuously


Hi,

Below is the document that i want you to follow.

CLICK HERE ===>> DOCUMENT

Pleae let me know the result after performing the steps.

thank you so much.

adonscott

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