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Step by step information at the link below. Brother Fax T96 The F/T
Mode is used to allow the fax machine and the telephones to share the
same telephone line. When a call comes in, the fax machine and all
extension telephones on that line will ring according to the number of
rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call
and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the
telephone line. If someone is sending a fax automatically , the sending
fax machine will transmit a fax tone (a series of beeps every 3
If your fax machine hears these tones, it will receive the fax.
If the fax machine does not hear any fax tones, it assumes it is a
telephone (voice) call and will begin ringing the F/T ring tones (double
ring) for the length of time you selected for the F/T Ring Time. These
tones will only ring on the fax machine's handset (extension or external
phones will not ring). At the end of the F/T ring time the fax machine
will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
If you answer the call before the fax machine(during the ring delay
period) and determine it is a fax, you can transfer the fax to the fax
machine for receiving.
If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91
for New Zealand (remote activation code) on the telephone keypad, wait
to hear the fax machine turn on (chirping sounds) and then hang up.
If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the FaxStart or Start/Copy key on the control panel of the fax machine and then hang up the handset.
If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.
If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.
Was the fax plugged into another telephone line? Maybe a power surge?
My solution would be to reconfigure the fax from scratch to learn the ring pattern.
From the Manual:
Step 1-Teach the HP Fax the ring pattern
The HP Fax will learn the ring pattern when you call it from another telephone or fax machine.
1. Be ready to call the fax machine. 2. Press Menu repeatedly until BASIC FAX displays and press OK. 3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK. Call this fax from another fax machine... Waiting Ring... will display. 4. Call the HP Fax.
DRPD OK will display when the pattern has been learned and the HP Fax will return to Ready mode.
Step 2-Set up distinctive ring (DRPD) answer mode
Once you have activated distinctive ring, it becomes one of the answering modes you can select by pressing the Mode/Contrast button.
Press Mode/Contrast repeatedly until DRPD Mode appears in the display.
• In Ready mode, DRPD appears in the right hand corner of the display. • Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode (AUTO mode on page 28)
TIP: Distinctive ring must be set up again if you reassign your fax number or connect the machine to another telephone line. Once set up again (that is, the fax machine has learned the ring pattern and the answering mode is correctly set), you should test the fax machine by calling the fax number and another number on the same line. The machine should respond appropriately to a call placed to the fax number with fax tones, and to a normal telephone call with the expected ring pattern.
My first assumption would be, since this appears to be a new fax machine for you, to ensure that the telephone line is plugged into the correct port on the fax machine. There are usually two ports, a telephone port and a line port, you want the telephone line to be plugged into the "line" port.
Since your fax has limited capacity to store dialed numbers. Hence, you can't get the report from your fax machine. If you would have installed any other recording equipment for keeping dialed history alongwith incoming calls. They are easily and cheaply available in the market. As of now you can get the list only and only from the phone line provider. contact the customer care of the company whose telephone line you have connected to your phone. They can provide you the report at certain price.
You can either view, or print the transaction reports. The machine should print out automatically after 32 transactions, or you can print manually. To print out manually after each transacton, from the control panel select "function", 6, 1, set key. Pesssing key 1 will print journal, pressing key 2 will let you view journal. To set the printing of transaction report for all sent faxes, you can get into the fax parameter setting #13, and scroll to your selection using the up (^), or down keys.
You can go into the setup mode. There should be either a memory clear which will reset it to default settings, or a setting to simply reset.
You can go into the menu on the machine and print out a help sheet which will help you through the problem.
And there should be a settings sheet to print out that will help you isolate which setting needs changed.
In my experience, anything plugged up to a phone line can be some of the most susceptible to electric discharge. Thunderstorms, power surges, brown out, all of these can cripple or kill a fax machine. When I saw this symptom on a fax, 9 times out of 10 it was caused by a power surge of some sort. The line error is most likely the machine's outgoing line has been zapped.
The 775 (and it's father, the 770) are some of the most straightforward faxes I have dealt with when it comes to faxing. There is no internal setting that I am aware of that would inhibit the sending of faxes. I would double check the transmission report to make sure that the machine isn't doing something weird like adding extra digits to the numbers you are dialing.
It would still be worth your time to try a few things, though. I would plug the fax into another phone jack using a different phone cord if available. Also try using the fax as a telephone, call a number and see if you can connect. If you can, make sure both parties can hear each other clearly. If you can not, the machine will need to be replaced.
TAD is Telephone Answering Device.
TAD mode is the only mode that can be used with an external telephone answering device (unless you are using a distinctive ring number for receiving faxes). Your telephone answering device must be connected to the jack on the fax machine (labeled "EXT" for USA). When someone dials your telephone/fax number (to send a fax or to speak to you), all the telephones (including the FAX) will ring according to the number of rings you set on the TAD. The Ring Delay setting is not recognized in the TAD mode. If you do not answer the call, the TAD will answer. As your outgoing message is playing, the Fax is in the background, silently listening for fax tones. If the FAX hears fax tones, it will automatically go into the receive mode. If the FAX does not hear fax tones, it remains silent, allowing the caller to leave a message. The above information is correct for a Brother fax machine.
Is your fax automatically picking up the call or do you have to push a panel button to start the receive fax process?
Perhaps the fax is already "in" your fax machine's memory and only needs a manual printout. Check the fax call log.