Question about Citizen Watches
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Posted on Jan 02, 2017
Choose Technical Support/FAQs/Select Topic/Eco-Drive recharging guide and follow the instructions.
Posted on Dec 18, 2008
Leave your watch on window sill (sunshine must be plenty) for a week. If the watch will not keep charge after that, visit your closest watch repair shop and ask to replace capacitor. Rate me, plz.
Posted on Mar 29, 2010
Testimonial: "THANKS ALOT FOR YOUR HELPFUL INFO AND I WILL TRY THIS. MUCH APPRECIATED."
SOURCE: Set Time Citizen WR200
Use this link and browse through my TIPS AND TRICKS: http://www.fixya.com/MyProfile/tips.aspx?usrid=1700524. You will find manual for your watch here.
Posted on Apr 25, 2010
If you haven't got instructions you can get them from you can get instructions from the Citizen web site.
Go to "citizen.com" and on the upper right there is a menu. Click on "technical support" and then on "setting instructions"
Fill in the information required from the back of your watch and then click on "get setting instructions"
If this does not help I suggest that you contact them and discuss your problem. The web site indicates that there a 5 year warranty on their watches. If this applies to your watch, then they should repair it free of charge.
Posted on Jul 18, 2010
My Skyhawk AT is showing the wrong date and the year is 2016. How do I correct this?
The factory has discovered a software anomaly in the calendar programming of the integrated circuit that affects some Skyhawk AT and other styles utilizing the U600 movement caliber produced in only 2007 for those watches receiving either the U.S. or Japanese time signals. Those customers receiving the German time signals or have pieces manufactured in other years are not affected. This anomaly results in the calendar displaying dates from 2016 even though the year is 2010. Rest assured no other production series, feature, function, aesthetic portion or other Skyhawk series timepiece is affected.
If your 2007 production Skhyawk AT shows the year 2016, we are ask you to send the watch for updating.
Once your watch receives the software update, there will be a small dot punched on your caseback in front of the serial number. Our goal is to have your watch returned to you in two weeks once it is received by us.
If you are located in the United States,please email us the following information so that we may arrange a prepaid shipping label with UPS for you:(firstname.lastname@example.org):
Company (if you are going to return from your place of work)
Address (don't forget any apartment or suite number)
City, State, Zip Code
If you prefer, you may also call us at 800 321 1023 x4234 with the information. Do be aware that our telephones may be very busy so hold times could be longer than we would like.
Once the label is arranged, you will receive an email from UPS with instructions on sending your watch. Be sure to pack the watch securely in a sturdy box (do not send the original packaging or materials), tape the label to the box and submit the package to one of the many UPS drop off locations throughout the United States. If you are located outside the U.S, please contact your nearest service center for direction.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 31, 2010
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