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Viao PCG-GRX650 won't shut down fully

After I select "shutdown" shut down, it goes through all the normal screens "saving settings" etc. the screen goes dark, the power light, however stays on (the little green light at the base of the unit, to the right of the touchpad). In order to reboot, I have to stick a paper clip in the hard reset button under the unit. After I do that, all the lights go off, then I can press the power button and it starts up.

Curiously, this does not happen when I select "restart" - the machine restarts normally.

Winxp home
P4 1.80 GHz
256 MB of RAM

Thanks!

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  • 324 Answers

DaveBaker,

Here are a couple of tips that I've collected that may address your problem.


Go to start>run>then type in "cmd" without the quotes. this will bring up the command prompt. next type in the following command: "shutdown -s" without the quotes again. This should tell your system to shutdown your computer entirely.

Next
Try doing this. Hold down "ctrl" and left click "shutdown". This skips some windows XP shutdown procedure and should do the trick.

And, finally

http://support.microsoft.com/?kbid=831431
You cannot log off, restart, or shut down your Windows XP-based computer This article talks about an issue with Norton 2003 incompatibility.


Would appreciate any feedback as to which of these worked for you.
Thanks much!
Ron-

Posted on Nov 10, 2007

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