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Viao PCG-GRX650 won't shut down fully

After I select "shutdown" shut down, it goes through all the normal screens "saving settings" etc. the screen goes dark, the power light, however stays on (the little green light at the base of the unit, to the right of the touchpad). In order to reboot, I have to stick a paper clip in the hard reset button under the unit. After I do that, all the lights go off, then I can press the power button and it starts up.

Curiously, this does not happen when I select "restart" - the machine restarts normally.

Winxp home
P4 1.80 GHz
256 MB of RAM


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Re: Viao PCG-GRX650 won't shut down fully


Here are a couple of tips that I've collected that may address your problem.

Go to start>run>then type in "cmd" without the quotes. this will bring up the command prompt. next type in the following command: "shutdown -s" without the quotes again. This should tell your system to shutdown your computer entirely.

Try doing this. Hold down "ctrl" and left click "shutdown". This skips some windows XP shutdown procedure and should do the trick.

And, finally
You cannot log off, restart, or shut down your Windows XP-based computer This article talks about an issue with Norton 2003 incompatibility.

Would appreciate any feedback as to which of these worked for you.
Thanks much!

Posted on Nov 10, 2007

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I have a sony viao all in one desktop model num pcg-252l i replaced the screen and i trun it on and it lights up but it stays all white

A white screen meant the LCD controller was not working - what you saw was the backlight without polarization in front of it. If the cpu fan isn't spinning, that means the system board doesn't detect the right startup conditions. You probably connected the inverter improperly and it may be preventing booting, or you may have damaged a component with static.

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I have the Pavilion 10 touchsmart. Now I cant shut it down, log in... i can't do anything. When i swipe the first screen, so i can type my password & then it says "locked" & then .... nothing, again. I...

Another way to shut down is press alt + f4 repeatedly .you may have a virus from a bot which try's to use you machines CPU to bitcoin in the background or you may have an unwanted program running and this is preventing normal shutdown.i would force shutdown by holding power button until screen goes black.then restart but do nothing until it has fully initialised then press control+alt+del together to go into task manager then look at processes to see what is using the most of your CPU resources?that is usually the culprit.....write down anything suspicion and google it to see if it is a system generated process or a spurious ccleaner and malwarebytes.
ccleaner makes it easier to disable start ups and delete unwanted stuff in the explorer/ browser cache that will speed up the machine on start and shutdown.malwarebytes usually finds nefarious stuff/viruses Trojans root kits etc that you don't want running in the background so download that and run a full scan after update.still having trouble after that then as a last resort download combifix from and let that run but only as a last resort as this sometimes removes your favourite desktop background which you will have to reinstall.good luck.

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I have a sony viao pcg-k23, when i open and power it on it has white displayed on screen white horizontal lines. what must be the problem? thanks

This is most likely an LCD screen fault. You could check the LVDS cable that connects the motherboard to the screen also.

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My laptop ( sony viao laptop) fell and now once turned on I have a black screen all lights and sounds are good. Could this be a led disconnect problem or a video card situation. What type of video card...

Unlikely to be a vga cable loose, but you can check by removing the switch panel cover and the screen to check it is still firmly housed.

test the laptop first in an external monitor, if you get an image, then the graphics chip is still ok

This then points to the screen, may appear undamaged, closer inspection with a torch, shone through the back of it will show any cracks you do not see straight away.

If the screen will not light up, fault is probably with a damaged backlight or inverter, you are then looking at a new (or 2nd hand) screen

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Screen is dead

  1. turn off the computer
  2. take off the ac adapter and remove the battery
  3. reseat RAM/memory
  4. without the ac adapter and battery, press and hold down the power botton for 7-10secs
  5. reconnect the battery and ac adapter
  6. try turning it on
hope this helps

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Insert your Windows installation disk and select Repair Windows rather than Install. Hopefully it will allow you to boot properly.

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Hold the power button down and let it fully power off then boot it back up. If you get a prompt saying Windows did not shut down normally, select Last Known Good Configuration.

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