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How do I record the automated attendant from my phone?

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On what kind of voicemail/phone system?

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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How do you erase and change after hours greeting?dhalman


Call voicemail by pressing the Intercom button then dialing 777, when it answers login by dialing 99# followed by the password(default is 1234#) then press 9 for system features menu. Press 3 to choose Automated Attendant, the system prompts for the Auto Attendant number(1-4), start with Auto Attendant 1,if you do not know which one is being used by pressing 1. Press 2 to choose Night Menu, press 6 to change the Night Menu prompt. Lift the handset, press 1 to record your new Night Menu prompt using the handset, press 1 at the end of your recording. To listen to the new recording press 23, to immediately re-record press 21, to save the recording press *#. Press # to save all programming changes and activate new recording. Press *7 to return to system features menu or hang up to end programming session.
Changing the Auto Attendant prompt should be done when you are able to do a test call on each line to verify that you have changed the correct prompt(in your case after hours or by putting the system in After Hours mode manually to ensure the After Hours prompt is active) for each line being answered by the Auto Attendant. By default all lines are assigned to Auto Attendant 1, if your system has been modified to use a different Auto Attendant for some or all lines, you will need to repeat the above procedure for the Auto Attendant being used. If at any time you get lost or confused while in the voicemail programming, hang up and start over. Once you get comfortable with navigating the voicemail programming, it gets easier. If you have trouble send a comment, I will try to help.

Feb 10, 2011 | Lucent PARTNER18 Corded Phone

1 Answer

I have Partner mail vs release 5. When someone calls in they get the receptionist voice mail(10) instead of the day menu prompt of the automated attendant. How do I get messages to go to the automated...


You are going to need to get into programming.
#206 group 7, line 01, change from "3" to 2 assigned

You need to do that for all lines. That will make it go to the Auto attendant instead of the mailbox.

Jul 16, 2010 | Avaya Lucent Partner 616 Phone

1 Answer

How do you retrieve voicemail messages remotely?


Call into the automated attendant, while the recording is playing press #, enter your mailbox number,after the prompt enter in your password.

Mar 17, 2010 | Vodavi 30-Button XTS Telephone

1 Answer

Automated Attendent


Norstar Voicemail for 6.0 or less
Programming must be done from any M7310, T7316, or M7324 model phone set.

***************************************************************************************************
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG:", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
***************************************************************************************************
To Record the Company DAY & NIGHTGreetings:
1. Press AA
2. Press GRTG
3. Press GRTG
4. <Display> Greeting:
5. Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting
6. Press OK
7. Press REC to record.

Feb 25, 2009 | NorStar M7310 Phone

1 Answer

Making a phone call to an automated system


Call the automated system and press # key before dialing further keys.

Feb 02, 2009 | Nortel MERIDIAN M2250 ATTENDANT CONSOLE...

1 Answer

Problems with automated attendant on Axxess Inter-Tel Phone


When people call in they more than likely hit a Call Routing Application eventually. You would have to assign the greeting to the Day and/or Night greeting in order for it to play.

May 13, 2008 | Inter-Tel Axxess Corded Phone

1 Answer

Lucent Merlin Legen MLX-20L Phone


I have the Merlin Legend system. To change to auto attendant is an "administrator" funtion. From the main console, go into the administrator mailbox-enter passwords-go to the #3, which is automated attendant-press 1 for Day menu-press 6 to modify the menu. The menu "prompt" is what you want to change-the recording. If you no longer have an administrator or someone that knows the administrator's mailbox number and passwords, you will probably have to call Avaya and pay them the $650/hr they now want for remote programming, OR calla alocal person with Merlin Legend programming expertise.

Good Luck!!

Mar 26, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Changing announcement on Avaya Partner ACS phone


Selector code 3 is playing an announcement. You have to go into programming, press selector code 3. depending on the voiceail yu have....you may be able to modify it right there.. Other wise you willl have to find the annuoncements.

If you repost with what voicemail model it is, i can tell you exactly.

Feb 18, 2008 | Avaya 700340193 Corded Phone

1 Answer

Cant get auto attendant to turn off.


What are you trying to do. It isnt that easy to turn the Auto Attendant partially off....

Jan 17, 2008 | Avaya Magic Voice Mail Automated Attendant...

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