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I don't use snapchat, but would think it works the same as just about every other program and app of that sort.
General rule is there is a "forgotten password or username" link somewhere on the login page or sites web homepage. As long as you can remember the email address you used at sign up and maybe a couple of security questions, they will email you a link with new details.
Failing all that, just re-register although you may need a different email address as the original will come up as already in use.
You probably already found that Snapchat can only be initiated on an iPhone or Android type phone ... the website for Snapchat is merely a presence type site with rules and blog type entries ...
There is nothing to install on a laptop ...
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