Question about HP Officejet 5610 All-In-One InkJet Printer
Hi,after replacing the ink cartridges on my hp 5610v device , it printed the alignment page, I put the page correctly on the scanner glass, and now it is just circling the message aligning cartridges please wait. Advice appreciated
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Posted on Jan 02, 2017
SOURCE: cartdrige alignment
Call HP and send it back. They'll run you through their hoops to make sure there really is a problem. (There is, it's a known problem with this printer). They'll send you a new printer and pay for the shipping to send back the broken one.
Don't wait too long.
If possible, save yourself a lot of grief and take the printer back and get a refund. This problem will continue to plague you at some point. It's a problem with the printer itself not in how you use it.
Their software often gets corrupted on your computer and requires reinstalls, you'll have problems with the updates, faxes may or may not go through -- I had mine for a year and trust me it's just better to get a refund and try another computer.
This time, I'm searching Fixya and other sites for known problems before investing a few hundred for a printer.
Unfortunately for me, mine didn't show up until after my warranty expired. (A week after).
Posted on Aug 26, 2008
SOURCE: Alignment Problems
I got the same message, repeatedly until i turned the paper around on the glass. I had it it wrong end up! I dont know if this will help but it took me 4 trys to figure it out.
I was trained by HP to fully support Officejets and AiO, Compaqs and Pavilion Desktops and HP Notebooks, oldest to the newest.
Posted on Sep 19, 2008
SOURCE: aligning cartridges, please wait
Pressed ok more than once to start alignment??
Have you worked through this page already? And you tried the "Bypassing the print cartridge alignment" solution? See HP's solution here. Make sure you don't have photo paper or colored paper in the input tray when aligning...
When you perform the reset, did you unplug the data cable (usb) as well as the power, and wait a few minutes? Try leaving both data and power cables unplugged for 1/2 hour and then resetting, and make sure you complete the power cycle by pressing start copy color. Link here.
If none of these steps work, try removing and reinstalling the cartridges, and if that doesn't help, here's a last ditch fix that may work in your case.
Otherwise, I'm afraid service is the answer...
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on May 23, 2009
SOURCE: Printer will not align
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .
Hope this help. Please Rate My Response! Thanks!
Posted on Aug 27, 2009
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