Question about Xerox PHASER 6360YDN COLOR LASERJET 42PPM 2400X600DPI 700-SHEET 256MB DUPLEX USB ETHERNET TAA (Retai... Printer

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I just put a new black ink cartridge in but it is still printing an almost gray color what is the problem?

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I have had to repair a few of these. Take off the sides and back of the 6360. You'll see the hoses that feed into the laser. The black one becomes unplugged from the laser. All you have to do is plug it back in. The next step can be kinda messy. Take out the black toner cartridge, and spin the motor backwards. You'll know you're going the right way because it won't turn the other way. Cycle the gear where the toner sits for about 2 revolutions. Reassemble and you should be good to go!

This thing took me 6 days to figure out the first time. Haha!

Please vote on my solution! Thanks!

Posted on Oct 26, 2009

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Take the toner cartridge out and beat it around. These often settle and pack tight in shipping. I've even seen the feed auger/stirring shaft broken from tightly packed toner. If you can break it loose, it might start flowing again. If not, try to get a replacement from your vendor.

Posted on Aug 04, 2009

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Posted on Jan 02, 2017

SOURCE: Canon i960 will not print in black ink

I use a no. 4 pan head screw to drill a SMALL hole in the top of the ink cartridge, about 1/4" in back from the front edge, so you can reseal it with the screw when done.
Take a small syringe with a short needle and pull the plunger back.
Insert the needle into hole and hold cartridge in place, IN THE PRINT HEAD, while pushing the plunger down to "pressure feed" the ink into the print head.
Reseal the ink tank with the screw when done.
I think the problem stems from the new or refilled ink tank NOT making a good seal with the print head and then there is a vacuum leak at the joint.
I have done this many times with my various Canon printers with removable ink tanks and it almost invaribly works for me.
I also refil the ink tanks IN THE PRINTER rather than taking them out to help prevent the vacuum break between the print heand and the ink tank.
It also helps to use a photo printing program to "print" out a black, red, blue or yellow page (use whichever color you are having trouble with) to help start the ink flowing again as well.
It does not have to be a full 8 x 10 size, just something about 4 x 6 to help reestablish the ink flow.

Posted on Jul 17, 2008

daveywhite
  • 1 Answer

SOURCE: my printer wont print in color & its a new color ink cartridge

have the printer preferences been changed accidentally to print in greyscale? Is the cartridge installed correctly? Now and again if the cartridges are opened and not installed straight away the ink dries up in the nossel and clogs the printer head, easily rectified with some cleaning solution. Cartridges also go out of date. hope this helped

daveywhite

Posted on Nov 11, 2008

  • 1 Answer

SOURCE: How can I print in " Black ink only " NO COLOR ?

I JUST PUT IN MY PIXMA MP 210 A NEW COLOR CARTRIDGEAND HE WONT START PRINTING.ALSO I CANT SCANNING ANYTHING WHEN CARTRIDGE IS NOT IN IT.IS IT NORMAL?

Posted on Dec 24, 2008

leroyal
  • 2120 Answers

SOURCE: new tri color ink cartridge will not print red

Probably bad, there's actually no way to check ink levels.

Posted on Jan 22, 2009

  • 19 Answers

SOURCE: hp psc 750 won't print with new color ink cartridge

To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

Posted on Aug 24, 2009

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I cannot get my printer to print in only black and white. I have put new ink cartridges in, both color and black. I have selected "print in gray scale only" in the print options. But anything I...


Please take out the new cartridges and re-position them correctly i.e. color cartridge on the left and black cartridge on the right seating. Check that you hear a click sound when the cartridge is placed in the seating. Print a test page. Then switch off the printer for some time. Re start the printer and now carry out the gray scale printing.

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Indicates that the printer is using only color ink to create a black color. Check printer settings to see if you can set it to use only black cartridge. Also try printing with only the black cartridge inside if the printer permits, this way you can be sure if the black print head is faulty.

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Won't print after replacing cartridges


The following text copied from HP website to tackle this problem. minimtop.gif Follow the instructions below to install the print cartridges. NOTE: If you are installing ink cartridges in the unit for the first time, be sure to use only the print cartridges that came with the unit. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at first-time setup. s.gif Installing the print cartridges minimtop.gif
  1. Verify that the unit is on.
  2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00718797.gif
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00721793.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges NOTE: The ink cartridge areas are color-coded for easy reference. From left to right, the ink cartridges are black, yellow, light cyan, cyan, light magenta, and magenta.
  4. Remove the new ink cartridge from its packaging.
  5. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot. NOTE: Make sure that the ink cartridge is inserted into the slot that has the same shaped icon and color as the ink cartridge. The copper-colored contacts should be facing the printer as the ink cartridge is inserted. Figure 3: Inserting an ink cartridge c00721795.gif
  6. Press down on the gray latch until it clicks into place. Figure 4: Closing the gray latch c00721796.gif
  7. Repeat steps 3 through 6 for each ink cartridge that needs to be replaced. NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  8. Close the ink cartridge door. Figure 5: Closing the ink cartridge door c00718798.gif


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s.gif s.gif s.gif s.gif s.gif s.gif s.gif s.gifs.gif
s.gif s.gifHave a Good Day

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Black Cartridge Not Being Used While Printing


try printing in monochrome mode or gray-scale mode, and specify that it use only the black cartridge.

another problem could be that the head have gotten dry, remove the cartridge, get a soft cotton towel, wet it with a little bit of water, put the head of the cartridge (where the ink comes out from) on the cotton towel, you will see some ink come out of the cartridge, if yes, then put the cartridge back into the printer, and give it a try.

if not try to blow some air into the cartridge as if doing CPR ;) to the cartridge, this will help the ink get out of the cartridge.

if all this fails, get a new cartridge, as sometimes the head could have gotten damaged.

good luck

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How can I print in " Black ink only " NO COLOR ?


go to control panel
printers and faxes than right click on the driver for the printer and click on properties ...
and you will find the option to print in gray scale

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1 Answer

New Cartridge error message


Follow the steps below to remove and replace the empty ink cartridge.
  1. Turn the printer on.
  2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00819080.gif
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00819081.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
    NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
  4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge c00819082.gif
  5. Remove the new ink cartridge from the packaging.
  6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
    NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge c00819083.gif
  7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch c00819084.gif
  8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
    NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  9. Close the ink cartridge door.

after Doing this all Follow the next step :-

Please Try This, I am sure it is going to workout.


Resetting the All-in-One
Press the On (fa37665.gif) button to turn off the unit.
  • Disconnect the power cord from the back of the unit.
  • Connect the power cord to the back of the unit.
  • Press the On (a477fdf.gif) button to turn on the unit.

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1 Answer

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If what you are trying to print is a black in white image then you cant print that when you dont have the other colors installed. The reason is because your image/photo has shades of gray, and for the printer to produce gray, it needs the other colors as well. It needs colors to get the light black or gray shades of the photo....

If however, you are trying to print text only, the printer should be using the black cartridge and not the other colors... I believe that there should be an option in the printers preferences to select black ink only... look for it under advance tab...

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