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Re: F1 problem on WTW6400SW1
HE Top Load Washers Models: F1 Error Code WTW6200S WTW6300S WTW6400S WTW6600S WTW6700T MTW6300T MTW6400T MTW6500T MTW6600T MTW6700T Serial Numbers: CT01 - CU52 There are four areas of concern that can cause the F1 Error Code. Each area must be sequentially addressed to ensure that the diagnosis is correct and the proper repair is completed. A) Air leaks in the air pressure (switch/sensor) hose. a. Inspect the hose for cracks, pin-holes or loose connection. b. Replace the hose and harness assembly (W10058730) if it is compromised. B) Moisture in the air pressure (switch/sensor) hose. a. Inspect the hose for evidence of water. b. Replace the hose and harness assembly (W10058730) if water is detected. C) Lint or flashing in the air dome hose connection port. a. Inspect the air dome hose connection port for lint or flashing. b. Use a small round device (small screwdriver) to ensure that there is nothing blocking the air dome outlet on the tub. D) The control needs to be replaced. a. Replace the control only after you have completed steps A - C above, and verified that there are no issues with the air pressure system.
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F1 error in your whirlpool cabrio indicates bad
control and should be replaced to resolve the error code. However, you can
contact Whirlpool as well prior to replacing the control yourself as I have
seen whirlpool paying for the parts themselves just because this is known to be
a common issue. Please get back to me if you have any other questions.
Usually means that either the touch pad or the oven control (also called
clock or ERC) is defective and needs to be replaced. If this fault code
cannot be cancelled, replace the oven control (also called clock or ERC),
touch pad, or both.
Only solve with replace control board (also called ERC or clock).
Hope this helps.
Error code F1 is caused when the control on your washer is either bad or about to go bad. This is a common issue with Whirlpool Cabrio washers and they are aware of this. I have also seen them replacing the control without any charge, don't really know about the labor charges but they usually won't charge you for the part. Please get back to me if you have any other questions.
Thanks for using FixYa.Error F1
means primary control failure and to resolve this you’ll have to replace the
machine control assembly. To remove and replace the control you’ll have to
unplug the washer and then remove three screws from the rear of
the console assembly. Pull console towards front of washer to hinge open and/or
remove console. Then remove the one screw holding the machine/motor control
assembly to the console tray and two plastic legs on the rear of the
machine/motor control assembly that fit into the console tray. Please
do rate the solution if the issue is resolved or post a comment for further
Called 1-800-253-1301 was told by the Whirlpool agent that there was a quality issue associated with the F1 fault code. They would take care of parts and labor free of charge! My machine is 28 months old. Talked to a woman named Valerie.
Called Whirlpool to report the F1 problem on my over 2 year old, out of warranty, Cabrio washer. I was told that a repairman would be over and that I was responsible for the service call, parts and labor. Then later, I read on this site about this washer having a service recall that corrects the "Machine Control Assy" failure that causes the F1 code. I called back Whirlpool asking why they never said anything about it when I called earlier. This customer service rep said there was a recall which was stopped (he did not know why) but he would extend my warranty (at no charge) for an additional 3 months starting today which will cover all the repair charges. I asked of the repairman when he came, if he was aware that Whirlpool was covering all parts, labor and service call. He said “yes”, prceeded to check the machine and confirmed that it needed a “Control Assy”. He ordered the part from my home (which was delivered to me) and made an appointment to return the following week to install, which he did. The machine is now up and running and thanks to contributors to this board, I became aware of Whirlpool taking responsibility for this part failure.
I just called Whirlpool...800-253-1301 in USA and a lovely lady informed that there is a recall on the Cabrio Whirlpool washer for the F1 code. We set an appointment and the service call and parts will be free to fix the issue.
The best I could find by scouring the internet was that it was a communication problem between the central control unit and the electronic control box. I was getting F1 codes that would stop the wash, then diagnostics showed F68 and F41 codes. Sears wanted to charge $65 just to come out and diagnose it themselves, and these appliance sites wanted to charge their own fees to offer solutions. So I took a chance and ordered a new electronic control box ($146.00 + S&H) and installed it myself. There are three long screws behind the control unit "hood", in the back-top of the washer, facing straight up and down. After unscrewing, I lifted up the hood up and forward, and there was a black box - the electronic control. First, you should check all the wires and make sure the connections are ok. If that still doesn't fix it, unplug all the wires, and take the electronic control out by unscrewing one 1/4" bolt. Put the new one in and re-wire everything (it shows what wires go where on the electronic control box - named by colors). No more error codes!
This washer is only a year and a half old as well, I guess it will pobably be my last Kenmore/Whirlp