Question about Dell 924 All-in-One InkJet Printer

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Dell color cartridges

After in stalling the new color cartridges in my Dell printer, i found out they did not work. by printing an aligment sheet no colors showed.
only the black

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  • Anonymous Nov 12, 2007

    I have the same exact problem except in opposite. I replaced the black cartridge, and I can only print in color now. No black shows up. It tells me to "remove the tape" but it has been removed.

  • rhodad Nov 13, 2007

    I bought a new colour cartidge from Tesco but my printer still says i should order a colour cartridge from Dell.

  • TeataJean Nov 17, 2007

    Installed new black cartridge (which I ordered from Dell) and my printer can't read it. Says remove tape......tape has been removed. It still says the black ink is empty!



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  • 121 Answers

This sounds wierd to tell you

take out the cartige and if you can take out the cartige holders ( try to reach for the place where the ink flows out) spray it with a glass cleaning solution and let it pass inside where the ink pases and believe it or not it will clean properly the ink passages. try to clean the bottom of the cartige too.

some 1 trid it infront of me and it worked.

ps: an unproper positioning of the cartige will cause the printer not to work.

Posted on Nov 13, 2007


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My printer doesnt make any print at all.

Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Aug 14, 2011 | Dell 924 All-in-One InkJet Printer

2 Answers

Installed new black ink cartridge in HP PSC 2110 color printer, scanner, copier. Followed instructions to align cartridges. Printer printed paper that had additional instructions. Placed second printed...

hello, machine will need to finish calibration so it will not come back, so if machine failes it could be that the color cartridge is not printing, because this machine uses yellow to calibrate with.

Oct 06, 2010 | HP PSC 2110 Color Printer

1 Answer

Can't get printer to print in black

unfortunately some printers will not allow such and needs to have all the cartridges working for it to print. this is regardless if the black is still okay. i suggest to go to your nearest store and purchase one.

Jun 19, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Printer problem for a dell 924 printer

I have run across several Dell & Lexmark printers that after a while of working great, decide to have an "issue"... If you are printing more than 1 page, they will print the first page, then stop. The computer says "Cartridge Stall" and the printer says "Hardware Error 0502" or something similar, depending on the printer... Anyway, the message on the computer suggests making sure your cartridges are installed correctly, and nothing is blocking their path... After dealing with this many times, I have finally found a solution that seems to work!

There is usually a metal bar that the cartridges slide back and forth on... over time, this bar can become "gunked up"... Use alcohol pads to clean up the bar, and the surrounding area.... Clean out as much of the track as you can also. Tada... .No more cartridge stall!!

Oct 22, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell 926 won't recognize new color cartridge

Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity

Jun 17, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Cartridge stall; Nothing printed

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .

Hope this help. Please Rate My Response! Thanks!

May 23, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

Won't print magenta

Did you peeled off all the protetion paper ??? Make sure your contact in the carriage are clean, maybe just make a calibration off color or an aligment

Mar 31, 2008 | Dell Inkjet 720 Printer

3 Answers

Cartridge Stalls

hmmm...not too good on this one. Seems that maybe there's some paper jamming the runners or mechanism under the head carrier. Check that first, but be careful, since it's delicate under there

Feb 06, 2008 | Dell A940 All-In-One InkJet Printer

5 Answers

Dell 962

Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!

Feb 14, 2007 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

No printing


May 28, 2006 | Dell A920 InkJet Printer

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