Question about Samsung ML-2510 Laser Printer

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Samsung ML-2510 paper feed problem - taking page up and in

I have an ML-2510 that I purchased earlier this year to replace an old HP 5L (or something like that) that had a paper feed problem, namely initially picking up a single piece of paper from the paper tray area and feeding it into the printer. Well, my new Samsung worked fine for a few short weeks. Now it has a permanently red flashing light, and I struggle to feed each piece of paper in, one at a time. It takes 3 tries minimally to feed a piece through. It, too, makes a clicking sound before and after. I thought cleaning each piece off of possible dust or a few stray hairlike fuzzies would help - but no. When I watch, it looks like the bootom piece tries to raise itself to meet the roller that takes up individual pieces of paper doesn't seem to come up high enough to do so. Any ideas and assistance would be greatly appreciated.

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  • Anonymous Nov 28, 2007

    Same problem. It worked fine until today and now I have to give the paper a little shove so it will catch.

  • drdickson Dec 01, 2007

    I have had the same problem with two ML-2510s. Both started having paper feed failures after I replaced the initial cartridge, which lasted less than 500 pages, so maybe it has something to do with the new cartridge. Tech support has not been helpful.

  • Anonymous Dec 13, 2007

    exactly same problem before initial cartridge empty. I'm taking it back.

  • lodb Dec 24, 2007

    I haven't even used up the initial toner cartridge.  It tries to pick up the paper, can't feed it in.  For the first few times, taking paper out and putting it back in solved the problem.  Have done that 5 times now (including using the manual feed slot), and I still can't print a page.  Paper tray seems excessively tight on the side, so it's hard to load paper in.  Don't think that is related.

  • hosswire Jan 03, 2008

    I've had the same problem. I stuck a flashlight in the opening and saw that the paper feed roller had broken. The rubber strip that grabs each paper had cracked and fallen off the roller.


    Mines not under warranty, so I'm on my own on this.


    I don't really know how to get that roller off the axle, and if there are even replacement parts available if I do. Right now, I'm looking for a way to tape the rubber into a whole strip, and hope that it will grab again like it should.


    Up until now, I've loved this cheap little printer, but am beginning to regret its purchase now.



  • Anonymous Jan 04, 2008

    It is the same prolem and I have to feed maually. It is garbge. I clean pice I could, but nothing happend.

  • icdesigner Jan 08, 2008

    I experienced the same paper pick-up problem after a paper jam. Extracting the crumpled sheet left toner dust on the top edge of the first few sheets in the paper tray. I opened up the front panel, removed the single sheet tray, and cleaned off the visible toner from the plastic parts with a cotton ball moistened with rubbing alcohol. However, to get the paper to feed properly again, I had to clean off the rubber pad on the feed roller (cotton ball and alcohol again) before it would grab the new sheet properly.

  • tedsch Feb 16, 2008

    I have the same problem. The printer is on the second cartridge. Also the orange button sticks and is difficult to make it pop back. I put a piece of tape across it so no one in our family will be tempted to press it.

  • tpayne37664 Jul 08, 2008

    everytime i try to print a page i have to repeatedly open the top and close it and eventually 1 page will print

  • gnc1000 Jul 18, 2008

    I have had same problem with paper jams 3 out of every 4 attempts at printing since the printer was new. The sheet moves about 1/2 inch then stops. I've tried usindg heavier and lighter wieght paper but no improvement.

  • dilation Sep 16, 2008

    I have the same problem.

  • Anonymous Mar 05, 2009

    Exact same problem!!!!

  • Anonymous Mar 25, 2009

    same deal here!

  • Anonymous May 20, 2009

    same here - permanent flashing red light, and paper wont feed. whats worse about the paper feed is that it only tries twice before giving up, at which point i have to switch the power off then on and resend the print job to get 2 more failed attempts...............

  • Kaitlin18 Aug 09, 2010

    So glad to have found these helpful responses. Need clarification on how to get the re-assembled rubber pick-up roller back in place, however, and hope someone can address this.
    It seems like I'm supposed to get the hooked part of the roller into the groove in the drive shaft, but it doesn't seem to stay seated there, so am wondering:
    1) if the roller relies entirely on the idler wheels (the larger white wheels?) and the collars to lock it in place and, if so,
    2) how do I know I've got them aligned right (have a hard time seeing the alignment pin bobbyrae described)? and
    3) has anyone found an easy way to get those prongs of the little white rollers back up into their slots? (Every time I try to reset the roller and go to the trouble of getting the right side white roller back in place, it turns out the rubber roller hasn't set in place right!
    Thanks!

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I just finished fixing my ml-2510 with the identical problem. you can take the pick up rubber and its housing off without removing the shaft. after taking off the front panel and taking out the upper paper tray and the toner you have lots of room to get your hands in there (make sure it's unplugged before you start). two plastic side supports hold the rubber housing in. lift the tab on one and slide it to the side. the housing will now come out . take note of the positioning of all these parts before taking them apart. I sometimes use a digital camera for this purpose. the housing snaps apart and the rubber band slides off. I turned it inside out and put everything back together. works great now (for another year I hope). It's not difficult, it took me about 30 minutes, but be gentle with these plastic parts. I needed a small flat head screw driver and a good lamp. the easiest way is to stand the printer up on its back and reach down inside the hole with the lamp set up over top. good luck.hope this helps.

Posted on Mar 05, 2008

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  • gclm Nov 09, 2008

    these pics might help


  • brett_h_l Nov 19, 2010

    The absolute best solution for correcting paper pick up problem requires no disassembly and is 100% effective. Simply throw the POS in a land fill and buy a new one. Joking of course. This is a good little printer when it works. My fix (I am a copy / printer repair technician) requires that you spend about $10 on a can of 3M spray adhesive. Open the front cover, remove the toner cartridge, spray a small dab of adhesive on a Q-tip (or you finger), smear the adhesive on the leading edge of the black rubber pick up roller. Allow to dry about 10 minutes. The adhesive forms a tacky, dry replacement surface (a layer of new rubber).

  • Paul Snowberg Mar 06, 2011

    My small variation on this theme: After the pickup roller was removed (and cleaning, sanding, etc. didn't help) I unbent a large paper clip and slid the wire under the rubber part of the roller and trimmed off the ends. A drop of crazy-glue on each end keeps it from wandering. Seems to raise the rubber part just enough to pick up the paper each time. So far, so good.

  • Anth Feb 20, 2013

    excellent fix!

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Here's another trick I had learned in cleaning the rubber guide in a cassette tape deck machine in the old days. Dip a swap in denatured alcohol (be careful since it is poisonous) or rubbing alcohol and use it to rub and clean the black rubber band in the center. There's no need to disassemble any parts but you can take out the toner to get more space. -Jeff

Posted on Dec 29, 2008

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The easiest solution for me was to use some rubbing alcohol and clean the rubber rollers. There is one that is in the middle of the feed mechanism that is about 2 inches wide. The other is long and skinny. After cleaning, the paper feed worked like new.

Posted on Apr 15, 2008

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I just used a q-tip dipped in alchol and i just wiped it all over the rubber. and it worked. the red light is still on though.

Posted on Feb 27, 2009

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Remove the pick-up roller as described above - white washer to left of roller located and latched in place by smaller piece with small tab that latches into shaft. Gently lift tab a touch with fingernail and slide to left. Washer now slides to left leaving roller able to be lifted from shaft (center of roller is 'U' shaped. Notice that rubber is retained by inner and outer pieces that are hinged together and retained by pins that snap into slots. Using small screwdriver pry halves so that pieces hinge apart. Tear a strip of paper (edge of desk works) that is as wide as rubber - not a critical measurement, just not wider as to extend beyond rubber. Fold paper strip to four thicknesses, as long as the 'saddle' of the inner halve. Discard excess paper. Slide paper between rubber and inner halve to shim rubber away. Reassemble roller, clean rubber w/alcohol. Replace onto shaft, slide washer to roller and clip to washer. Reinsert toner cartridge and paper trays. The paper will shim the rubber up a bit to grab the paper easier.

Posted on Aug 24, 2008

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Dsss

Posted on Mar 07, 2008

  • tropmal Mar 07, 2008

    As suggested in solution #3 I located the black rubber pickup wheel. On the left of the pickup wheel there is a side plate that holds the pickup wheel in place. On the left side support there is a white tab that locks the plate on the drive shaft. Gently lift up on the white tab and slide the plate left. I would also suggest removing the idler wheel on the left side which is just left and behind the pickup wheel. This is done by gently pushing the white tabs above the metal bracket in towards the center of the metal bracket. Once the left side plate is removed the pickup wheel can be removed from the shaft by simply pulling it off. I noticed that the rubber on the pickup wheel was smoother on one side than the other so I took some 220 grit sand paper and lightly cleaned the black rubber wheel until it was clean and slightly roughened. I did this about 2 weeks ago and I have not had a paper feed problem since. The whole procedure took about 10 minutes. Good luck.

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I really liked gclm's and beav12's solutions. I ended up sliding the collars off both ends to reinstall the pickup roller. It is important to note that the right (black) collar has an alignment pin that matches the edge of the pickup roller, just in case you forgot which way it goes in (like me!) Also, getting those white paper rollers to snap back into place was hell!

Posted on Feb 19, 2009

  • bobbyrae Aug 16, 2013

    Here I am 4 years later with the same problem again! And all it took was the same process: flip that rubber inside out AGAIN! I washed it in soap and water, then put some paperboard underneath and reassembled it. For a $150 printer, it has gone for quite a while now!

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I just sprayed the ****** with a good amount of WD40 and it works. Ran a couple of sheets to clean things up and we're back in business. Thanks.

Posted on Apr 05, 2011

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I agree with the people who used alcohol on a cotton swab and rubbed it on the middle black rubber piece on the inner roller. This fixed the problem immediatly, printer works great now. Previously I had experienced a computer crash and after reloading printer software the printer didn't respond so I downloaded the "universal printer drivers" from the Samsung website. I think the combination of doing both things was what solved the problem for me. I am very grateful for the advice I recieved from the people here, I was ready to give my printer to the recycle place.

Posted on Mar 08, 2010

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Based on what I read here, I took the easiest route and used a cotton swab with a mild solvent (Heptane, more commonly sold as Rubber Cement Thinner) and cleaned with a side-to-side motion, the black pickup roller in the center of the pickup bar. No screwdrivers needed, no dis-assembly of the machine other than the paper tray and single-sheet feeder.

Works fine now!

My second choice if I didn't have the Heptane solvent would have been Fantastik or 409 cleaner or another cleaner with ammonia. It seems to me that the roller picks up paper debris, dust, dirt and other airborne crud creating a slick surface on the roller which can't grab the paper. Just removing the film with a solvent or cleaner should restore the roller surface to the point where it can do its job.

Worked for me.

Posted on Feb 16, 2010

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Pictures for removal of the pick up roller may be found on page 14 at this ifixit page.
https://www.ifixit.com/Document/919/.pdf

Posted on Mar 10, 2016

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The pickup roller is a rubber cylinder mounted on a plastic former. If you remove it from the printer, it is possible to slide it along by 90 degrees and get a new life out of the rubber! It is a very clever piece of engineering as the tension in the rubber holds itself in place!

Posted on May 10, 2012

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You don't need to remove side suppoting roller,at the back, just slide out one of the two white wheels on the side can take out the black roller already. not as hard as it sound, but the white suppoting wheel has front and back, make sure the roller is facing back......use mild solvent is the best for black roller.

Posted on Jul 26, 2011

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Eurika! After posting my clarification question, I guess I was relaxed enough for inspiration to set in. I used masking tape to hold the rubber roller, large white idler(?) wheels, and collars in place while I got those annoying clips for the little white wheel at the right back in place. This kept the rubber roller from shifting while I got the clips back in and, voila!, working printer again!

Posted on Aug 09, 2010

  • bobbyrae Jun 11, 2014

    glad to hear you figured it out. removing and replacing the roller is not simple OR easy! We should have some pics here. I can see why so many want to take the shortcut of using rubbing alcohol.

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Don't use alcohol to clean rubber parts! Yikes! It dries out the rubber and accelerates the decomposition. It might seem to work well for a while, but all you're doing is aggravating the problem over the long term. Use some typewriter roller rejuvenator, or barring that, WD-40 will actually work in a pinch. Just make sure to blot the pickup roller dry after you treat it with either product.

tim3375 is also spot-on about the 20# paper weight. I just picked one of these printers up at a yard sale for $5 today, and while it chokes and gags on the 67# card stock I was hoping to run through it, it'll eat regular old paper without batting an eyelash. Guess I can't complain for five bucks.

Posted on Jul 17, 2010

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Before you start taking your printer apart, try this: use 20lb paper. I had been having problems for months using 24lb paper. I tried everything above once or twice, and they would work, but only for a time. So my wife suggested trying different rated paper, and it's worked perfectly every time ever since!

Posted on Jun 14, 2010

I fixed mine without removing any parts.
Remove the cartridge and top tray.
Reach in and squeeze the rubber tip between thumb and fingers to make it stick out a little further -it's feels soft and spongy.
Replace tray and cartridge.
It now works OK.

Posted on Jun 17, 2008

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Tropmal is on the right track with the sandpaper to make the feed roller more abrasive, thus creating more friction to pick up the paper.  However, when I used the sandpaper, it had little effect, so I tried a couple other methods (which I won't bother mentioning).  After an eon of tinkering, I decided just to scratch/score the roller with the tip of a scissor blade, and bingo.  A bit crude, yes, but this way, you don't even have to remove any parts.  Just stick the blade in there and scratch away (just won't wear away *too* much rubber)!

Posted on Sep 04, 2008

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I will help you. I had the very same problem but using my toned mechanical skills and clever thinking I was able to whip up a solution. I stuck a Kneaded Gum eraser around the black roller thing thats supposed to grab but sucks. Stick it on really thinly but make sure it's won't fall off and get jammed in the printer or something. Just brain storming some more... If you don't have a kneaded gum eraser like me handy maybe try that blue stuff that hold up posters. Worked for me. Welcome.

Posted on Feb 28, 2008

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I have had such occasional problem for about 3-4 months.
To day I tried to push paper sheets forward (to the very end); it started to work.
If papers are back just a little bit, the error light is on. Pushing the papers forward helps.
YB

Posted on Feb 12, 2008

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Less than a year old would be under warranty, needs feed roller replaced from the sounds of it.

Posted on Nov 10, 2007

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SOURCE: Samsung ML 2510 printer won't feed paper

I have experienced the same problem . . . a little earlier this evening. I took all the inner components out, took apart the toner cartridge, I thought that the gearing was very hard to turn on it and on the inside of printer, paper feeding etc... and that is wear the loud noise is coming from. Out of desparation, I shook it to hear if anything internally was loose and there was and still is, I would not say its the best solution or by any means a permanent but you may be able to dislodge the debris from the gearing and be able to print. After it was dislodged from my printers gearing it has worked again. Though I believe it's temporary. I am looking for a guide or how-to on opening the printer casing to physically remove the debris. If you know of a guide let me know and I am sure it would help you too.

Posted on Nov 30, 2007

ghassun
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SOURCE: Samsung ML 1510 LAser Printer

check the spring if it push the roller well or it's weak also check ur paper if its high quality to be rolled

Posted on Jun 12, 2009

  • 1 Answer

SOURCE: samsung ml-2510 printer red light on, doesn't print

yes

Posted on Feb 17, 2010

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1 Answer

Location of Solenoid samsung ML-2510 printer


Pick-up SOLENOID needs replacing.
See this link.
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Fairly involved strip down but there are a Cpl of you tube videos out there showing something similar.

Looking to undertake this task myself and will You Tube it.

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Red light stays on, and nothing prints. won't recogonize paper in tray???


Depending on how long you have had this , it might be time for a new one. If its still under warranty, rather send it back as it could be a problem inside.

First do a couple of test.
Turn the Printer off and back on?
Reinstall the software for the printer?
Paper **** under the toner drum? Dont touch the green drum!!!
Pull toner out and reinsert
On the top side above the toner were the paper feed's after printing. Is there a paper jam?
Did you replace the toner with a "compatible" toner? If so the printer does not recognize the cartridge thus another reason for the red light?

if you have had your ML 2510 for longer than 2 years and 4 Toners. This is a good time to invest in another ML 2510 Printer. They are cheap and dont break up the bank's money printer to get.

I hope you find help with this.

AJ

Dec 07, 2009 | Samsung ML-2510 Laser Printer

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Nov 23, 2009 | Samsung ML-2510 Laser Printer

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take it back -- Samsung has a year warranty, but if it's brand new, take it back. I've had two 2510's and have been happy until they get some wear on them, then I have the same problem. This ought not to be happening to a new machine.

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Dec 21, 2008 | Samsung ML-2510 Laser Printer

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Dear sir; That's very difficult to tell you detail how to take apart the parts, but I can teach you a easy way and tricky way, this cause you problem is paper pick-up roller, right above the paper tray. therefor you have move out the tray , remove the toner ctg. flip machine over (bottom up) then you will see the roller very clear, clean up with rubber rejuvenator, try it out, and please let me know how does it work, good luck! HAVE A HAPPY HOLIDAY !!!

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Apr 27, 2008 | Samsung ML-2510 Laser Printer

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Samsung ML 2510 printer won't feed paper


I have experienced the same problem . . . a little earlier this evening. I took all the inner components out, took apart the toner cartridge, I thought that the gearing was very hard to turn on it and on the inside of printer, paper feeding etc... and that is wear the loud noise is coming from. Out of desparation, I shook it to hear if anything internally was loose and there was and still is, I would not say its the best solution or by any means a permanent but you may be able to dislodge the debris from the gearing and be able to print. After it was dislodged from my printers gearing it has worked again. Though I believe it's temporary. I am looking for a guide or how-to on opening the printer casing to physically remove the debris. If you know of a guide let me know and I am sure it would help you too.

Nov 25, 2007 | Samsung ML-2510 Laser Printer

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