Question about Maytag Neptune MAH5500B Front Load Washer
First unplug machine. you will need to start by taking 2 screws out of the face of the machine. flip face back and unplug the lids witch from cabinet. you will see 2 gold clamps you will need to pop them off and then your cabinet should pull forward and cabinet will come off. at front bottom you will see your pump, take 2 clamps off pump and move to the side and then take wire harness loose from the motor. the motor has 2 clamps holding it in place also pop those eff, sometimes their will be a screw you need to take out before the clamp comes off but you will see. soon as motor is off you will see the drive coupler. it has 2 sides to it and a rubber like center. either it has broke teeth on it or the rubber part will be destroyed or where the shaft goes into coupler will be stripped.
Posted on Jul 02, 2009
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Posted on Jan 02, 2017
SOURCE: Door lock mechanism
Hi. this is a failed Door lock mech that should be replaced asap if possible. This will run you about 55 to 60 dollars tops.
It is a good rule to replace the door lock hoop assembly along with the door lock latch assembly at the same time. make sure the alignment it correct during the installation.
Posted on Jun 01, 2009
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 17, 2010
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