Question about Epson Stylus Photo R1800 InkJet Printer

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Epson Stylus Photo R1800 Won't Print Colors Right!!!

Brand new r1800- brand new imac with leopard, downloaded correct drivers for leopard, communicates fine, but printer will not print full blacks and colors are completely off- desaturated and just wrong.  computer store insists its me doing the settings wrong, but i dont know what other settings it could be besides the one i've tried in photoshop, indesign, and illustrator.  any suggestions would be much appriciated.  also- its not the ink, ive tried new black inks, same results.

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  • 14 more comments 
  • gbpaggi Nov 12, 2007

    Since upgrading to leopard, my Epson R1800 looks like the inks are too low and faded. I just replaced cartridges so I know that is fine.

  • Anonymous Nov 19, 2007

    Can't print anything since I installed Leopard.   I've reinstalled software, unplugged and replugged, repaired permissions, downloaded latest driver, shut down and restarted ...

  • arjay26 Nov 20, 2007

    I have the same problem, exactly!  Now what??

  • Anonymous Nov 25, 2007

    Same for me printing from Photoshop CS3 to R1800 the clours looks like they are washed out or in draft mode. Worked fine before upgrading to Leopard. The print setting are very different now I have Leopard as well. Very frustrating as I'm trying to print a presentation for a client...

  • RHMach Dec 18, 2007

    All of my Epson R1800 photo printing from multiple applications has a dark black cast since Leopard was installed. This was never a problem previously. Spoke with Epson for 2 hours without any headway. Installed their new Epson R1800/Leopard update without any noticeable difference. Manipulating the colors has not much effect. Apple has suggested switching out the firewire printing cable with a USB A-B. Any other suggestions would be much appreciated. 

  • sexyfiat Mar 29, 2008

    I have done exactly the same. Epson cant help me neither can Apple.

    Tried the solution given by apprentice but that didn't help. getting very annoyed.

  • sexyfiat Mar 30, 2008

    fixed it. If you try this web page it will open a page that will fix the problem. Epson will work with this driver.Download the latest driver 5.1.7, . Reset your printer settings and use this driver. I rebooted to make sure. I have found that you manually need to change your settings within each application e.g word, adobe etc to achieve the desired result.I don't know whether this is a leopard thing( this is my sons Mac and use a PC!) If you are running office 2008 i needed to uninstall and reinstall as it had a bit of a glitch. It is not 100% but the printing quality is much improved if you fiddle with the settings. The blacker is blacker and the quality is better. Hope this works for you all! I think gutenprint ate on the case so updates will carry on coming. Enjoy your printing...

  • gr1800 Apr 07, 2008

    Same problem here. Just bought new MacBook Pro with Leopard, downloaded driver 6.12, hooked up R1800 (which took a while), printed my first print from PhotoShop CS3 and it looks like I changed the Brightness to mostly dark. Another problem, I don't see anywhere that I can pick the type of paper I want to use, or see my ink level. Look forward to a solution.

  • chromabrush Apr 19, 2008

    all of my pictures print with a reddish purple cast to them; as if they were taken in the 70's and have aged.  

  • unusual Apr 25, 2008

    cannot print from CS. Have downloaded latest printer drivers and installed as well as the drivers from the install disk. It keeps saying
    client-error-not possible.

  • Anonymous May 27, 2008

    I just downloaded Leopard and now my printer won't print correctly.  I can barely see the colors on the page.  It prints so lightly it looks as if I am completely out of ink.  My printer was working perfectly before installing Leopard.

  • emailtigre Aug 08, 2008

    Running iMac Intel Core 2 Duo, Leopard 10.5.4; Terrible, washed out, faded colors ... nothing like the screen image. Tried every combination of settings available. New drivers. Replaced all cartridges.Emails to Epson; No response.  Don't waste your money. No matter what all the positive reviews say, the Epson Stylus Photo R1800 is a dog!!! 

  • MLeggitt Nov 24, 2008

    Trying to print color match prints from InDesign CS3 (iMac OS 5.5). Color is close but definitely won't qualify as color match proofs. 
    Am wondering if the solution posted - trashing the generic driver and downloading the Printer Driver v3.0aAa - will resolve color management problems with InDesign also.

  • Anonymous Feb 06, 2009

    My colors come printed washed out and color matching is a mess.  It seems scared of pigment.  I work almost completely in bold tones and this keeps printing out pastels. i'm going nuts. I got it work a week or two ago, and as i printed the colors started veering away again. weirdness.

  • Anonymous Mar 18, 2009

    My colors using my Epson R1800 are also washed out with poor values- I have been struggling for over a year and finally gone back to my old HP 895Cse - colors are rich and values great - any solutions from Epson?? - my husband also tweaked the gamma - no avail.

  • lovephotos May 15, 2009

    I have the same washed out color problem on my epson stylus photo r1800 when I sent a document from my mac running Leopard, but it works fine from my mac running Tiger. I called apple and they told me it was because epson had not developed a driver compatible with Leopard yet. When will they catch up with the times? They will lose customers!



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If you updated your mac then what happens is a generic driver (GIMP/CUPS) got installed. Do the following:

To remove any previous Epson printer driver files and get a good working install of the latest download for the Intel Duo Core, do the following:
1. Double click on the MAC HARD DRIVE.
2. Double click on the LIBRARY folder.
3. Double click on the PRINTERS folder.
4. Drag the EPSON folder to the trash can.
5. Close any open windows.
6. Double click on the MAC HARD DRIVE.
7. Double click on the LIBRARY folder.
8. Double click on the RECEIPTS folder.
9. Delete any "Epson" receipts. Close back to desktop.
10. Open the OS X "Printer Setup Utility".
11. Select the "Printer Setup Utility" menu at the top of your screen and click "Reset Printing System...". Confirm resetting.
12. Close all open windows and restart your computer.
If you have not done so already, use the following steps to obtain the download for the new Intel Duo Core driver:
1. Go to
2. Select Printers then Inkjet then your printer model.
3. Under "Drivers and Downloads" select Macintosh.
4. Download only the driver marked for the Intel Duo Core system.
Printer Driver v3.0aAs
Intel-based Macs with OS X (v10.4.4 or later)
epson11769.dmg - 12.4MB - posted on 02/06/06
Installation instructions:
1. Double-click on the "epson11769.dmg" file and follow prompts to create an "epson11769_r1800_printer_driver_30aas" disk image on your desktop.
2. Open the disk image. Double-click the "SPR1800Series 30a" installer icon to begin the installation.
3. Follow prompts to complete installation. Restart Mac once the install is complete.
Do the following to add the printer once the new downloadable Intel Duo Core driver has been downloaded and installed properly:
1. Connect printer.
2. Open Printer Setup Utility.
3. Click ADD.
4. Ensure you are on the Default Browser window.
5. Highlight printer as it appears under Printer Name.
6. For "Print Using" select "Epson Stylus R1800" if this automatically appears on the list. If this does not appear, select OTHER (not "Epson" - which links you to GIMP drivers, which we don't recommend or support). NOTE: if you are using a firewire connection, the printer name may appear as a letter only - ie "E" for "Epson". This is normal.
7. A new window opens where you can Browse to the hard drive location of:
HD > Library > Printers > Epson > Inkjet Printers
(This location contains all the Intel Duo Core Epson driver plugins, be they resident or downloaded.)
8. Highlight/Select the plugin for your printer model in the Inkjet Printers folder, then click OPEN.
9. Use the up/down arrows at the end of "Print Using" again to (re)select the printer's name, which will now appear at the TOP of the "Print Using" list.
10. Click ADD. The new downloaded driver will now be added on the list.
11. If there are other printers on the list, ensure the Epson is made default before testing.
When you are working with a printer model which supports borderless and/or roll paper printing options, you will be able to select these options in the program you are printing from as you set up your print job.
1. Once you have an image or file open, go to File > Page Setup.
2. For "Format For" select the Epson printer name (rather than "Any Printer").
3. Select the appropriate Paper Size. If your printer supports different layout features, each paper size will have several different options. For example, the 4x6 paper size will have an arrow pointing right which offers choices of 4x6 Borderless, 4x6 Standard-Minimize Margins, etc. Pick the paper type plus layout/margin option you want to use here.
4. Click OK on Page Setup. You are now ready to print.

Posted on Aug 22, 2008

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I think I found the problem.  In the print menu, Epson had you select the Color Management option in the Advanced menu and select Off (No Color Adjustment).  With Leopard, this option was moved to print settings.  My Print Quality option was set at Epson Vivid.  I clicked on the drop down menu and there it was, Off (No color Adjustment).  My prints now look fine.  Good luck

Posted on Dec 31, 2007

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I followed Madbindus directions and everything is working as it did before upgraded to Mac 10.5.
Got the old print menu back and my espon r1800 is printing fine again.

Posted on Oct 05, 2008

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There are two ways to set the resolution for this printer using the new "Gutenprint" driver from Epson. One is to specify "photo" or "super photo" or "best" etc. I am convinced that these settings (which until Leopard worked just fine) are not affecting your output. What you are getting is the lowest resolution available. The GOOD NEWS is, that you can set the resolution using dpi settings. Choose a middle to high setting under the popup that gives the actual resolution numbers. After an entire evening of fiddling with this, I finally got the hi-res print I needed. Good luck!

Posted on Nov 18, 2007

If you can click on the "Systems Preferences' and then click on 'Print and Fax' pane. You can then identify your printer and RIGHT CLICK on it. choses "reset printer' and it will automatically put the correct print drivers in and you should be back in business.

Posted on Nov 15, 2007

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This doesn't sound like a software problem if you ask me.
Normally, the print quality starts to deteriorate if the print head (the mechanism that holds your ink in place) nozzles are clogged.

My suggestion to you is to do 3 head cleanings in a row and every after a cleaning cycle, print a nozzle check pattern to confirm the progress.

To Clean the Print Head:

1st Method: From the R1800:

Hold down the button with the teardrop sign (ink button) for 3 seconds. You will know that it is doing it if you get a flashing green power light (this indicates that the printer is busy) and that it is done if on light is steady.

2nd Method: From the Printer Utility.

1. Click on the Apple icon in the upper left corner of the Finder and open System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. Select your printer in the list on the left side of the window.
4. Click Open Print Queue.
5. Click Utility > Head Cleaning.

To Print a Nozzle Check Pattern:

1. Turn the printer off by holding down the POWER button for about 3 seconds.
2. Disconnect the printer cable that is connecting printer to the computer.
3. Load A4 or LETTER size paper in the sheet feeder on the back of the printer.
4. Hold down the PAPER button and press the POWER button to turn on the printer. Then, release only the POWER button. Continue holding down the PAPER button until the POWER light starts to flash, and then release it.
5. The printer will print a pattern displaying a number and a nozzle pattern with black & color. Examine the nozzle check pattern that has printed. Each staggered horizontal line and straight vertical line should be complete.

If the Nozzle Check Pattern page does not print, prints with gaps or some of the colors do no appear, then there is an issue with the printer. That means that troubleshooting is required on the printer prior to using printer on the computer.

If the Nozzle Check Pattern page prints correctly and completely, the problem may lie within your software settings, the interface cable, or your computer.
Do get back to me if this doesnt work.

Kharla =)
Keeping your Life Simple...

Posted on Apr 23, 2008

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New Intel MacPro + Epson SP R1800 printer + OSX 10.5.2 = Nightmare.

I managed to solve this problem by, probably, doing what I should've done in the first place: Deleting the printer from the print queue and starting again from scratch. 
I read the following instructions from a message from Epson and it pointed me in the right direction. It sounds obvious now, but when you think you've tried everything and you've started to pull your hair out, you can overlook what is staring you in the face.

Message from Epson:
If your output is faint or if the driver settings and/or features are
missing, your system may have automatically added the printer using the
Gutenprint driver. Many Epson drivers are provided with Leopard but the
driver for your printer needs to be downloaded from the Epson website.

Determine Which Driver is Currently Being Used
1. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. In the list of printers on the left side of the Print & Fax window,
click once on your Epson printer to select it.
4. Check the name of the driver being used; it is displayed in the center
of the Print & Fax window next to “Kind”.
5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect
driver is being used. Follow the steps in the next section to select the
correct driver.

Selecting the Correct Driver
1. Turn off the printer.
2. Delete the print queue and remove the printer from Print & Fax by
clicking on the minus button under the list of printers. Click OK to
confirm the removal.
3. Go to the Epson support website (
4. Select your product model and download the driver for OS X 10.5 Leopard
operating system.
5. Double-click the downloaded file and follow the on-screen instructions
to install the printer driver.
6. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences. 

The message ended there. 
If anyone out there is having a similar problem to me, then I hope this thread helps. 
All the best. logan

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