Question about Fantasia Viper (110927) Ceiling

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Fan will only work on reverse on high speed. No problem with light working

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It's not connected correctly, Check the connections.

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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1 Answer

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Sounds like the fan is defective. All internal wiring from the switch to the motor is factory installed. The fan has power going to it. Just to make sure, double check the wiring from the ceiling fixture to the fan.
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Read this on another thread - apparently the solution came from HB's tech support.
Turn the fan speed to HI and then select Reverse.  You should hear a "click" and see the fan reverse direction.  It seems that the reversing relay only works when the fan speed is set to HI.
Good Luck!!
Two Metre Man

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