Question about Avaya - IPO-56/5400 SETS(IU).IP PHONE 5420 RHS Routers

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Avaya 5420 phone system

Hello,
In regard to our Avaya 5420 business phones, we keep getting a loud beeping and 'waiting for a line' message when making outside calls. The local phone company told us it is a problem with the equipment. How do I get it to stop doing that?

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There is a problem with the trunks. A phone line could be bad, a line (PRI/T1) could be dead....

Posted on Sep 27, 2009

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Hello I have question regarding Avaya phone (red light on the top of the device) Why some users have that light on and some of them they do not?


When you get a new voice message the red light turns on. As long as you don't check the voice message the red light stays on.

Sep 07, 2011 | Avaya 5610 IP Phone

1 Answer

This issue just started this week with our Avaya 5420 phone system. When anyone in the office goes to make an outbound call, we dial the number, then receive a long silent pause and them sharp beeping...


You have a dead line somewhere. When you dial 9 it looks in a group of trunks for a call to go out on. Test the dial tone of all the lines. If that isnt it. There might be a problem in the ARS routing.

Dec 29, 2010 | Avaya 5400 Series 5410 Phone

1 Answer

AVAYA PARTNER ACS PHONE SYSTEM - Separate Greeting


The partner voice messaging system would be a card that looks like the processor card , It should also have a green sticker on the face of it identifing it as such.

Dec 11, 2009 | Comdial Avaya Partner ACS Phone

1 Answer

AVAYA PARTNER ACS PHONE SYSTEM


Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).

Oct 06, 2009 | Lands Phones

1 Answer

HOW DO I GET VOICE MAIL OFF MY COMDIAL 120 PHONES


Hello,

Methinks the welcome message is stored in you telephone set. Try another set, or enter a new welcome messsage. Could it be that the telephone line carries two different lines. Check with you telephone company. Older service may have not been deactivated.

Just a few (possibly farfetched) leads for you to investigate.

Sep 04, 2009 | Comdial Avaya Partner ACS with Voice Mail...

1 Answer

Avaya 18D unable to make outgoing calls


Sounds like you changed your line selection. Changing line selection on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

enter **
press the lit line in the order you want the to be used, i.e. line 2 then line 3 then line 4 etc.
enter ** when finished with line selection
.
Press feature "00" to logout
Hope that helps

Mar 20, 2009 | Avaya Partner 18D Display Phone (315807BA)

2 Answers

Avaya 4602 hands. Turn on message lamp when a message is waiting.


Do you know which system this phone is on? Is it an IP Office?

If so, chek the manager program and verify that under eachs users tab, ther is a "Vxxx" in the "trusted source" tab. Where "XXX is the extension number.


Nov 11, 2008 | Avaya 4602 IP Phone

2 Answers

Call Waiting


THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

1. If Voice Mail (VM) is located in the central office and you have a destination for call forward BUSY/NO ANSWER it will go to CO VM.

2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

My CO codes for VM are 72# for Call Forwarding and *92 for CF Busy.

As Always, YMMV

Carl

Sep 14, 2008 | Avaya Partner 34B Corded Phone

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